This fall，Sanyi Gongche Philippine Self-operated Zone launched a campaign to cross the North Island of the Philippines and Mindanao.，Cover Cagayan·4,800 km of service activities in De Oro。This Wanlihang service、Marketing、R & D composition“Iron Triangle”Attack together，Men, pack up and set out.，Go deep into the front line，Serve with heart、Give back to customers，Fulfill your commitment to customers with action。
The event covered 41 customers.，360 Vehicles involved，The round trip is more than 10000 kilometers.。
Customer demand oriented
This event focuses on customer needs、Equipment usage scenarios、Standardization of equipment maintenance、Driving operation precautions and accessories meet many aspects of patrol inspection.。During patrol inspection，The Philippine Dump Truck Service Team goes deep into the first-line mines，And equipment operators、Adequate communication between all roles of equipment manager，Through the demonstration of the training around the car，Comprehensive collection of customer suggestions，Solve equipment problems on site，Designed to provide customers with greater security、Easier to use、Higher quality products。
Fulfill the Trinity Commitment with Practical Actions
The Philippines is located in Southeast Asia，It consists of more than 7000 islands.，Dump Truck customers are mostly distributed in communication without signal，Inaccessible mining area，Plus extreme weather such as earthquakes and typhoons.，This poses a great challenge for the service team to carry out its work.。However，It is not the style of Sanyi people to complain about hardship and tiredness.，There are such lovely people.——Self-operated area service team in Philippines，Even if serving one customer requires conversion 2-3 types of transportation，Braving torrential rain and mudslides，They are also ready to go，Overcome all difficulties，Finally arrive at the customer equipment site，Escort the use of Sany dump Truck！
Don't go through the motions、No show，It is their goal to really solve practical problems for customers.；Reliable for all Dump Truck customers in the Philippines、Trustworthy service experience is the purpose of their service.，Behind every picture is their promise to serve.！
Take the customer satisfaction as the objective
During patrol inspection，They not only take the initiative to find problems.，It is also a careful record of every suggestion from customers.，A mine customer in the Surigao region of the Philippines said，It is hoped that Sany Dump Truck can further improve the durability of friction plate.，Be able to cope with the harsh road conditions in Surigao mining area，Withstand frequent braking operation，Thereby reducing the loss of the friction plate of the Vehicle.。For such recommendations，R & D fully supports in-depth analysis，On-site investigation，Improve design from the source of R & D、Add water spraying device，Satisfactory solutions to customer needs。
In order to meet the special needs of the mine environment,，New Euro 5 products sold to the Philippines use in-cylinder engine braking+Exhaust brake technology，The braking effect is enhanced.。In addition，But also improves the strength of basic structural members such as a thrust rod base and the like.，Optimized suspension and chassis configuration，So that that Vehicle can stably run and the service life of each component can be effectively prolon。
At the same time，The self-operated service team in the Philippines has also prepared detailed maintenance manuals and maintenance plans for customers.，Help the user to carry out daily maintenance work correctly，Professional guidance and training are also provided，Ensure that the user is able to operate and maintain the vehicle correctly。They have also set up a central warehouse in Manila with more than 1.5 million spare parts for Dump Trucks.，To ensure timely delivery of genuine parts，Further improve customer accessory availability，Eliminate the customer's worries after buying a car。
Customer trust is our success.
Through this activity，SANY Dump Truck is trusted by a wider customer base in the Philippines region，It has also gained the opportunity for some customers to repurchase.。Among，An old customer in Surigao region has signed nearly 40 contracts.，A customer in Subic and North Luzon also expressed their intention to continue purchasing dump trucks.。
The road under the foot of a thousand Li，Service Wanlihang！Sany Dump Truck will take root in the Philippines and continue to provide customers with quality products and services.，Continuous attention to user needs，Provide them with an integrated solution。Service Wanlihang is not the end，It's the starting point，They will continue to work hard.，To make greater contributions to the infrastructure of the Philippines.！
