Shock! 20,000 kilometers! Southern Road Machine Challenges Epic Level "Quality in Wanlihang, Entering Russia"! (Part II)
November 22, 2023
As a national brand，Nanfang Road Machinery has been strengthening its brand building.“Walk out”，It has established a unique agent system early.。Nanfang Road Machinery Co., Ltd. closely cooperates with the agent，Provide customers with long-term value services covering the whole life cycle of equipment。
This time, Nanfang Road Machine“Quality in Wanlihang·Walk into Russia”Service return visit team，Walk out of the office，Explore the unknown construction site，Shorten the service distance，Extend service radius，The transformation of service technology has been accelerated in the wind, sun and rain.“Blossom and bear fruit”，Share sweet fruits with Russian agents and customers。
Quality in Wanlihang·Walk into RussiaEvery service.，Designed to improve
Wan Jia YanNFLGSales Representative of Overseas Sales Department
Visit the customer through the site、Listen to the appeal，Assist our agents to better serve our customers、Improve user experience。
Every scene.，The return visit team focuses on the operation of the production equipment of the project、Routine maintenance、Process optimization and upgrading、Systematic docking of specific matters such as skills training，Find out the pain points and difficulties accurately，Find out the working conditions and requirements thoroughly，Work with agents to promote the effective transformation of experience and achievements，Stimulate the vitality of equipment、Improve user experience。At the same time，Timely analyze and summarize the return visit on the same day，And develop a series of improvement programs.，Faster for the future、Better、More targeted to solve customer problems to lay a solid foundation。Quality in Wanlihang·Walk into RussiaEvery question，Answer patiently
Zhang YongxinNFLGDirector of Optimization Office of Asphalt Division
A total of 24 sites were visited.，Covering more than 40 sets of asphalt mixing equipment。
The return visit team showed great professionalism.，Carefully do a good job of testing each equipment.。These include：Detecting operation parameters of the drying system，Check the operation of the cold slug conveying system and the wear of the fittings，And a dust collector、Air Compressor、Roller、Powder tank butterfly valve、Measuring scale、Hot aggregate bin level gauge、Asphalt tank、Winch、Service condition of electronic control system and other components。Do a solid job of risk investigation，Patiently answer users' questions，Warm-hearted guide users to do a good job in daily maintenance of equipment。Quality in Wanlihang·Walk into RussiaEvery training，Teach each other everything you can
Zhang YongxinNFLGDirector of Optimization Office of Asphalt Division
The return visit and training are carried out simultaneously.，Handling of each issue，It's basically practical training.。
At the scene，Inspection and maintenance of equipment by Nanfang Road Machinery Return Visit Team，While explaining to the user。Calibrate from the level gauge、Resistance measurement、Air Compressor setting、Wind direction setting to actual operation such as Burner ignition，Everything is big and small、Never tire of it。For complex、The key content，The return visit team recorded videos for users to continue learning.，Teach each other to promote skill improvement。Quality in Wanlihang·Walk into RussiaEvery action.，It's all spiritual practice
Sun HongfeiNFLGService Engineer
The technical director of local equipment has a high degree of recognition of our equipment.。Although some of them are older.，But when they encounter problems that they don't understand, they will consult modestly.，And that there is no end to learning.。It's the same for our team.，There is no end to learning，Continuous improvement！ 
In the vast land of Russia，Face different areas、Many equipment under different working conditions，The return visit team of Nanfang Road Machinery has a big difference in temperature.、Production operation habits、Users have a deeper understanding of standard requirements.。This helps us to strengthen our work anticipation.，Further improve the pertinence of product and business research and development and the efficiency of overall services！
Quality in Wanlihang·Walk into RussiaEvery move，Bear in mind
AlexeyNFLGYekaterinburg
We are satisfied with the performance of the equipment and the return visit service.，Nanfang Road Machinery Co., Ltd. has rich experience in R & D and production of equipment and strong service capability.，Can help us be better.、Faster equipment testing and maintenance，It also gives us the opportunity to study in depth.。
The return visit team of Nanfang Road Machinery Service strictly implements the return visit requirements.，Effectively fulfill their responsibilities and responsibilities，Really relieve the worries of customers。User's satisfied smile and sincere affirmation，To the South Road Machine“Quality in Wanlihang·Walk into Russia”Draw a successful conclusion，It also verifies the Southern Road Machine.“Gold butler 7 star service”Truthfulness and sincerity of commitment。
With the majority“The Belt and Road”Compared with the co-construction of the country，China's technological level and service level have certain advantages.，As one of the best，Nanfang Road Machinery's technological innovation ability and gold medal property housekeeper service have been widely recognized.。Ride on“The Belt and Road”The east wind，The road of overall solution and equipment of Nanfang Road Machinery will go further and further.。Future，Nanfang Road Machinery will continue to work with global agents to better、More comprehensive、More in-depth and meticulous after-sales return visits to give back to our customers，Help them achieve long-term value growth。
