[Benchmarking Learning] Benchmarking to Find Gaps, Learning to Promote Promotion, Fangyuan Hotel Goes to Peer Hotels for Exchange and Learning

October twenty third、24，Fangyuan Hotel organized staff to visit and study at Yantai Golden Bay Hotel and Evergreen Courtyard Hotel，It aims to learn from the service mode and management experience of excellent hotels through benchmarking.，Identify their own gaps and shortcomings，Further improve the management level，Improve quality and efficiency。

In the process of communication，Hotel managers and relevant business personnel of both sides focus on the hotel management concept、Management mode、Cost and expense control、Service innovation、Dish discussion and so on.，Through site visits、Questions and answers and other ways of in-depth interaction.。

Every time I go to a hotel for communication and learning，Ask all employees to look with questions.，Listen with thinking.，Actively conduct communication and learning，Broaden your horizons，Focus on the gap，Make up for the shortcomings。

After returning from the visit and study，It also held a summary meeting on benchmarking learning.。Learners are required to conduct a comprehensive study of the results of visits and exchanges in the light of their respective posts.、Detailed summary，And arrange the lifting of the following work，Everyone is required to perform their duties、Do your part，Immediate transformation and landing that can be implemented immediately。

Through learning，Everyone has expressed the need to further enhance the sense of responsibility and urgency of work.，Stick to goal orientation、Problem-oriented，Apply the experience and practices learned to practical work.，With refined management、Precise service，Continuously improve guest satisfaction and management efficiency。

Fangyuan Hotel Deng Fangbing

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