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"Must give five stars!" On-the-spot Report of XCMG Hydraulic 3C Service Wanlihang Sichuan-Chongqing Station

October 16, 2023

Mid-October,XCMG Hydraulic3CService WanlihangSet off again,Go to Sichuan and Chongqing to carry out active service。The visit to Sichuan-Chongqing Railway Station lasted for 6 days.,Travel more than 2000 kilometers,By the companyTechnical R & D and after-sales service teamClosely cooperate with host enterprises,In-depth product usage discussions with end users,Will“Service Wanlihang”Activities to create the industry's top services“A business card”。

In order to better understand the use and quality performance of hydraulic cylinder in oil and gas drilling machinery,The hydraulic service team of XCMG went deep into the operation site with the main engine enterprise,Get real feedback

As the core component of huge machinery,Hydraulic cylinder is facing complex working conditions and increasingly stringent requirements.,Must have a very strongReliability,Support the efficient operation of oil and gas drilling around the clock,Create more benefits for users,Contribute to the development of energy industry。

The service team drove through the Daba Mountains.、Parallel ridges and valleys in eastern Sichuan,At 6 operating pointsOn-site understanding of customer needs,Investigate the terminal application of the product,Optimize the maintenance scheme on site.。The professional team composed of various forces can quickly solve customer problems with excellent professional quality.,Continuous pursuit of customer touching with excellent after-sales service。

XCMG Hydraulic has been launched since 2019“Fulfill the credit market,Service is boundless”Service Wanlihang Activity,Meticulous service has received unanimous praise from customers and end customers.。

By organizing the company's capable forces to go to all parts of the country,,While carrying out the maintenance of hydraulic parts and components,FromHydraulic parts matching、Process optimization、Manufacturing and delivery qualityAnd other aspects of visits and research.,Listen to your customers,ThusEnhance the competitiveness and customer satisfaction of XCMG's core parts and components,Help the whole industry chain of XCMG become the preferred brand in the market。

XCMG Hydraulic 3CService

In time、Valid、Value-added 3CThe connotation of service is

Communicate (Communication)

Innovation(Creativity)

Cooperation(Cooperation)


1

Communicate (Communication)

In time、Accurate、Communicate effectively with customers and partner,Quick response at the first time,Give a solution,And maintain a good relationship.。

2

Innovation(Creativity)

Continuously apply the latest technology and methods in the service process,Maintain the advancement of products,Improve efficiency、Reduce costs,Provide value-added services to customers。

3

Cooperation(Cooperation)

Close collaboration with customers and partners,Achieve the goal together,Create a win-win situation,Create a new ecology for the whole life cycle of hydraulic products。

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