Taking over the baton in Northwest China, Taikaiying serves Wanlihang in North China and Northeast China
September 28, 2023
Starting from the northwest, Taikaiying serves the wind of traveling thousands of miles.，Blow into North China in August、The land of Northeast China。
High temperature season in August，Taikaiying Service Wanlihang Team Goes Deep into the Mining Area Again，Take over the baton of Northwest Service Wanlihang，From Shanxi Shuozhou to Inner Mongolia Tongliao Suzuoqi acrossMore than 3000 kilometers，Organize service engineers、R & D engineer DaMore than 10 people，Serve the customerNearly 30，For customers to bring Taikaiying professional tire services，It also brings the coolness of the high temperature service season.。Taikaiying tireProfessional services respond to differentiated needsShaanxi-Shanxi area is the key area for Taikaiying North China to serve Wanlihang North China.，After investigation，The service team focused on the identification of tire problems for local users.，And tire knowledge popularization and use training.。During the journey of ten thousand miles，The service team carried out routine tire inspection services for local customers.，Seventeen tire training sessions were organized.。
August 11，The Wanlihang team conducted an unplanned training activity.。Initially，General Manager Hu, the team leader, explicitly rejected the training of Taikaiying.，But the recommendation and praise of the person in charge of the adjacent mining area，Changed General Manager Hu's attitude.。After the service team enters the mining area,，General Manager Hu introduced to the team the problem of tire failure faced by the team.，And the response measures taken so far。According to the actual situation of the fleet，Wanlihang team quickly identified the crux of the problem.，Differentiated training content has been developed on the spot.。Final，General Manager Hu fully recognized the professionalism and practicability of the Wanlihang team.，It was temporarily decided to call all drivers to attend the training that night.，Absence is not allowed without special circumstances。
After years of scene insight，The service team of Taikaiying has basically grasped the information of working conditions in eastern Inner Mongolia.，And the use of tires in typical local scenarios.。So，Before the event，The Wanlihang team has developed a more targeted service training and guidance program for the above problems.。“The service of Taikaiying is very professional.、Responsible！”General Manager Zhang, the team leader of a mine in Huolinguole, said.，“Apart from anything else，Your service engineer goes down to the mine to see the tire every time.，An on-call attitude when there is a problem，It makes us feel valued.，It also brings us the value visible to the naked eye.。”Take root in the local area and tamp the iron triangleIt varies from person to person、Specialized service strategy based on local conditions，In this service Wanlihang activity,，It solves the chronic problem of the user's tire.，It has been highly appraised by users.，Also let Tai Kaiying“Major、Peace of mind”The original intention of the brand is more popular.。
Construction of Taikaiying's Service Capability，It can be said that it is a scenario that gradually goes deep into users.、Exploring the Evolutionary History of Professional Services。Since its launch in 2010，It has been 13 years since the service of Wanlihang.，Taikaiying simply responds to user needs from the beginning.，Summarize the scenario development system step by step、Iteration、Promote，Formed through tire presales、On sale、After-salesFull life cycle service capability，Be able to provide users with a variety of on-site services。“Taikaiying always believes that，The product is the root、Service is leaf，Only with deep roots and luxuriant leaves can it bear high-value fruits for users.。”The head of Taikaiying local office said.，“Service Wanlihang is a window for us to deepen our insight into user needs.，In the future, we will continue to take root in the region.、Grow upward，Continue to create higher value for users。”
