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Shantui 2023 Customer Care Line | Active Care, Double Care

September 25, 2023

Recently,With“Quick, accurate, steady and ruthless·Worry-free use of the car”Shantui Customer Care Activity with the theme of Shantui Customer Care Activity continued to be launched in Hebei Province.。

▌When the caring group came to a mining group in Hebei Province,,6 Taishan Tui hereL58-C3 Loader,They are busy with the work related to sand and gravel.。

▌Break,The service personnel carried out a comprehensive inspection and cleaning of the air conditioning and cooling system of the whole machine for the equipment on the customer's site.,Ensure that the customer's equipment operates efficiently in hot summer weather。At the same time, the whole Vehicle was inspected and the fault points were eliminated.,Carefully understand the use of equipment,Listen carefully to and record customer feedback。

▌See Shantui so active、Great service,The customer was very satisfied,He repeatedly praised Shantui's kind service.。General Manager Liu said:“Our mountain Bulldozer is not only reliable and durable.,Safe and comfortable,But also has high working efficiency and low fuel consumption at the same time.,The service staff has been able to respond within 15 minutes.,Arrive in 2 hours,Service commitment of 24-hour repair。”General Manager Liu said he would continue to support Shantui products in the future.。

▌Shantui takes care of every service,From their serious and responsible attitude.,Let customers see that Shantui is taking real action.,Practicing to customers“Quick, accurate, steady and ruthless·Worry-free use of the car”A promise。It begins with love,Zhong Yu cares,During the visit of this caring trip,One of the things we hear most from our customers is:“Thank you for the hot weather.,They were also able to check the air conditioning problem for us in advance.,Let's spend the summer cool.,Tell the truth,Shantui is really a warm enterprise.。”

▌Quick, accurate, steady and ruthless、Worry-free use of the car!Make valuable products.、Service with temperature,Start with the details,Word of mouth will be passed on。Shantui continues to integrate caring awareness into the daily production of customers.,Handover training、Regular maintenance、Patrol inspection and maintenance、Speed repair、Summer and winter visits,Take the initiative to care,Double care。Adhering to“Let customers is our aim”Core values,Shantui Service does every service with a sincere attitude.,With better products and more professional services,Escort customer equipment。

  

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