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Crazy! Cross the "Hexagonal" Warrior of Express Evolution, Only to Ensure Customer Service Experience in the Peak Season

September 20, 2023

The transportation peak season that the national logistics people are looking forward to is coming.!

From late August,The logistics industry's off-season is over this year.,The market began to pick up,Since September,The volume of goods has increased significantly,Growth is expected to continue in October.。

Volume peak season,At the same time, it is also a collective test for the logistics industry.。To cope with the rapid growth of business volume,Many express logistics enterprises began to advance the layout.,In the delivery period of time、Transport services and other aspects of a new round of competition.。

As a powerful head express logistics enterprise,Cross Express in addition to continue to play their own.“Time effect is one step ahead of others.”The advantage of,It is also aimed at small and medium-sized enterprisesBEnd enterprises put forward differentiated logistics services.,Committed to helping more corporate customers smoothly through the next logistics season。

Capacity、Technology、The service is complete,Cross the express to get ready for the peak season

Annual logistics peak season,It is an important test for the operation system of express logistics enterprises.。

Because under the premise of volume growth,,The service timeliness of express logistics enterprises must be under pressure.,The realization of timeliness is not only reflected in the speed of an independent point.,It depends on overall punctuality.、Kuaida。Do include inventory.、Venue、 Platform 、Harmonious utilization and sharing of multiple resources such as information,All links cooperate with each other。

Solid operation network and transport capacity resources of Cross Express,It has the strength to cope with any peak volume of goods.。

As early as the beginning of its establishment,Crossing the express is determined to“High-end aviation parts”As a core development strategy,Opening up the layout of aviation resources。2022,Crossover Express Realizes Full Cargo Aircraft Again“Change from small to big”、The belly of the passenger plane“Change narrow to wide”Upgrading of transport capacity,Optimize the air network layout and“Air-ground coordination”Ability。The 19th all-cargo aircraft that joined the fleet not long ago,Add a strong boost to the cross-express airline network。

At present,Air logistics network constructed by Cross Express with its 19 all-cargo aircraft as the core,It has achieved 90% nationwide%More than network area coverage,South China、Nearly 400 cities in East and North China“Night departure and morning arrival”The timeliness of express delivery becomes standard.,The average daily air cargo volume is nearly 2000 tons.。

Secondly,For the application of technology,It also gives us the confidence to bring the strong network strength into full play.。

“The more the volume of goods peaks,The more we believe in the power of technology.,You can't mess up the war、Stupid fight。”This has always been the belief of Cross Express.。

Now we are facing the coming logistics season.,As an enterprise that believes in technology empowerment,Crossing Express has already carried out intelligent control of cargo volume through the self-developed sword-casting system in advance.,And predict based on big data,A complete response plan has been formulated.。

The sword-casting system eliminates the information island in the traditional management mode.,Improve response speed to order demand,And an interior Vehicle、Utilization efficiency of site resources。While ensuring the quality of service in the peak season,It also maximizes operating costs.。

In fact,In the past peak season of logistics,Cross Express has a very bright performance.。Especially last year, the resumption of work and production in Shanghai coincided with the promotion of 618 e-commerce.,Cross Express still gives a time limit commitment.,Helped a large number of enterprises through“A time of crisis”,Ensure the industrial chain、Supply chain does not drop at the critical moment。

Nowadays,Logistics volume is in the climbing period of the peak season.,Cross-over express consignment capacity、Technology、Be fully prepared for service and other aspects.,Believe in one heart and one mind,It will ensure the efficient operation of the whole logistics operation system.。

Logistics plan“Find a new way”,Cross Express makes service commitment to small and medium-sized enterprises

For the coming logistics season,Cross-over Express is improving its service ability at the same time.,And I've noticed it.BLogistics Difficulties of Small and Medium-sized Enterprises。

Because during the peak season,Consumer orders are growing exponentially.,The transport capacity resources of most express logistics enterprisesCEnd Tilt,AndBThe normal freight demand of small and medium-sized enterprises is marginalized.,Logistics timeliness is difficult to be guaranteed。

Actually, this year“6.18”Period,Some small and medium-sized enterprises responded.,The timeliness of cargo transportation is affected by the logistics peak season.,Untimely receipt of goods、The frequency of problems such as the increase of transportation time has increased.。

As a company focused on more than ten yearsB2BLarge-scale scientific and technological express enterprise of logistics track,“Differentiation”The competitive strategy and the way to survive have always been rooted in the gene of crossing the express.。

On customer selection,Crossover Express focuses on manufacturers、Traders and other high-end enterprise customers,For example, Huawei、BYD、Hisense、Gree、Vipshop, Foxconn and other well-known enterprises at home and abroad。

BAlthough the multiplication coefficient of end-enterprise customers in the peak season of cargo volume is not large.,However, they have a particularly high requirement for the stability of aging.。Because in the whole chain of the manufacturing supply chain,,Every time point should be accurately controlled.,In order to ensure the normal operation of the whole supply chain.。The first two years,Cross-over express transportation has been made in the peak season of volume.“The time limit is not reached,Free and reduced freight”A promise,It is undoubtedly for small and medium-sized enterprises to eat one.“Reassurance pill”。

It is not only the time limit that crosses the express promise.,And service。Open one-to-one exclusive customer service for enterprise customers,It will also aim at the timeliness of transportation for customers.、Security and cost performance,To create personalized logistics and distribution solutions for customers。

This shows that,Cross Express is to embed itself into the industrial chain.、A link in the supply chain,That's right“Customer-centric”The real practice of the concept。

“The bigger the waves,The more expensive the fish”,Annual peak season for volume of goods,They are all cross-express external display.、An important opportunity for internal promotion。Leapfrog Express's style of doing things,Namely“Dare to fight big and tough battles”。This year's peak season for goods volume,Let's look forward to the wonderful performance of Cross Express.。

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