September 18, 2023
In recent years,The business of Liugong Russia Company is developing rapidly.,In this process, many excellent teams have emerged.,Liugong's Russian accessories team is one of them.,In the past few years,,This team is improving its performance.、Team building and other aspects have made remarkable achievements.。
What is the secret of Liugong Russia's good performance??How are they different??After in-depth understanding of Liugong's Russian accessories team,The author found the answer.。
“Liugong Russian Parts Team keeps close cooperation with Liugong Headquarters at all times.,With efficient supply chain management and excellent service level,Provide comprehensive spare parts supply for local customers。”Parts Supervisor of Liugong Russia CompanyNicolayIntroduce。At present,Liugong's accessories business in the Russian market covers loaders.、Excavator、Bulldozers and other equipment,Engineer Liu's lubricating oil、Grab bucket、Hold the fork、Hydraulic accessories and other products are also continuously introduced into the local market.,Become a new business growth point。
In addition,Liugong's Russian accessories team will also launch customized services for key customers.;Based on newly imported product,Quickly launch promotion programs that meet market and customer needs。
The Russian parts team of Liugong is of high quality.、Professional team。“Our team members not only have extensive industry experience and expertise,He is also very familiar with the advantages and characteristics of Liugong equipment.。”NicolayIntroduce。
The train runs fast.,It all depends on the headstock.。Under the leadership of Liugong Russian District Director Xie Ting and Parts Director Yang Feng,Liugong Russian Parts Team Work Together,In a vast area、Under complex working conditions,The satisfaction rate of Liugong accessories can reach 88%。To this,NicolayAnd the team believes,With their unremitting efforts,,The satisfaction rate of accessories will continue to improve.。“Engineer Liu has high-quality products and network layout.,And a strong team.,These are the core competitiveness.。”NicolayCited an example.,Liugong Russia and its distributors work together to customize spare parts for a large customer of a diamond mine according to its working characteristics and needs.,Convenient to meet the needs of customers。
In time、Efficient service is only one aspect.,The secret of Liugong's Russian accessories team's success lies in,They really put customer first in every link.。For example,Lubricating oil products newly introduced into the Russian market,NicolayAfter many analyses and calculations with the team,,According to the working conditions of local customers,It is proposed that the oil should be replaced after 500 hours of use.,No need to replace every 250 hours of use as in China。This adjustment,Save a lot of costs for customers。There are many similar cases.,Put yourself in the customer's shoes,Put the customer's interests first,In order to win the trust of customers.。
Major、 Honesty 、Innovation,It is the direction of Liugong's Russian accessories team's continuous efforts.。They will be with the dealer.、The product line works together,Continuously improve their competitiveness and service level,Deepen customer relationships,To make greater contributions to the development of Liugong in the Russian market.。
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