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Shantui 2023 Customer Care Travel | "Xinjiang" Mountain Wanli Care Peer

September 14, 2023

Recently,With“Quick, accurate, steady and ruthless·Worry-free use of the car”Shantui customer care activities with the theme of Shantui customer care activities have been launched in Xinjiang.。

▌In this warm and warm land of Xinjiang,A group of Shantui people who are keen on serving the cause.,Adhering to“Customer satisfaction is our aim”Core values,Not afraid of hard work and tiredness,Overcome difficulties and rush around in the vast Gobi.,Over the mountains only for the first time to give customers a satisfactory answer.。

▌First stop,The caring group came to a coal mine in Xinjiang.,There are 3 Taishan Tui.SD34-GBulldozer and 1 setSD32GBulldozers are working on coal mining.。Stable、Reliable performance makes the recognition of Shantui equipment by customers in coal mining areas soar.。In particular, the service work of Shantui was mentioned.,The customer said:“Shantui's punctual maintenance work is always ahead of the customer.,I have never delayed any maintenance work because of the length of the journey.,That alone puts us at ease.,We recognize Shantui very much.。”

▌Second stop,The care team arrived at the Landfill in Ili City.,As a municipal Landfill.,The amount of work that needs to be done every day is enormous.,Bulldozers require continuous work over a long period of times。Except for those who have just entered.SD17-GOutside the bulldozer,There is also a Shantui that has been working here for 12 years.SD16RBulldozer。The old master who works here told us:“Don't underestimate this 16 bulldozer.,We used it for more than ten years.,His engine is still strong.,All the year round,No matter how cold it is.,As soon as I take a taxi.,Shantui's bulldozer is good.!”Then he gave a thumbs-up.。

▌Third stop,The caring group came to a lavender scenic spot.,One at the construction siteSR26M-CThe roller is busy.。The Road Roller purchased by General Manager Jiao is mainly used for road construction in the scenic area.,When the operator saw the arrival of Shantui Care Group, he was very happy.,Get off and communicate with us about daily use.。The driver said:“There is nothing to say about the Road Roller you pushed on the mountain.,There is basically no problem at ordinary times.,Work efficiency is very high.,Compaction is good,Basically, the desired degree of compaction can be achieved in one pass.,I am very happy to drive it to work every day.。If there is any problem, it is also a phone call.,The service staff can come to deal with us at any time.,It will be solved soon.。”

▌The service personnel first checked the whole machine.,Focusing on the cooling effect of air conditioning, strict debugging has been carried out.,View the line、Radiator,Check for lack of fluoride、Fluorine leakage,Make sure the driver is in the hot sun.,Can still feel cool in the cab,Give customers the most comfortable driving experience。At the same time,The senior service teacher of Shantui Company also discussed the daily maintenance problems.,Detailed communication and guidance with users。

▌Feel the needs of customers with heart、Care for customers with affection。We know very well,User satisfaction,It is the greatest driving force for our faster and better growth.。Quick, accurate, steady and ruthless、Worry-free use of the car!We will continue to work hard.,Do every service well with a sincere attitude.,Use better quality products、More professional services for customers to use the whole life cycle of equipment escort!

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