Customer First, Service with Heart — On-the-spot Report on the Service of Liugong, Ruiyuan, Heilongjiang

Not afraid of cold and heat，Always ready to go，It is their professional character to always go to the front line of solving customer problems.，Love and dedication，Excellent technology，Keen to study，It is their professional accomplishment to continue to take customers as the driving force of value.，They are Heilongjiang Ruiyuan Liugong service team.。

The formation of an excellent team is inseparable from the contribution of outstanding individuals.，The service performance of Suihua Branch in Heilongjiang Ruiyuan Liugong Service Team is particularly outstanding.，Efficient and accurate、Warm and thoughtful service deeply trusted by customers，Highly praised by customers。

A repair report in early August 2023，Customer feedback: Loader engine failure，In order not to affect the use of customers，Suihua Branch Service Chen Gang set out immediately，Drive 150 kilometers to a remote mine in Yichun.，Carry out a series of checks on the faulty equipment，It was finally determined that the fuel injector was damaged.，At that time, it was more than 9 P. m.，Master Chen replaced the injector for the customer.，The fault was eliminated。Not afraid of hardship this time.、The comprehensive and thoughtful service impressed the customer.，Won the sincere praise of customers.。

A repair report in mid-August 2023，The customer anxiously reflected that the Excavator was transferred from other places to Heilongjiang.，Walking deviation, unable to operate normally，Suihua Branch Service Yang Zhihui carefully understood the operation of the Excavator and made a professional analysis and judgment.，Continuous commissioning and maintenance on site for many times，The problem was finally solved.，Customers' unremitting service to Engineer Liu、Face the difficulties、Moved by the service spirit of not giving up until it is solved，Gained the trust of customers。

Deep customer trust is accumulated bit by bit.，In Heilongjiang Ruiyuan Liugong Suihua Branch, he insisted on facing difficulties bravely.，Positive and optimistic，With the courage to break through and innovate，Got a silk banner full of praise from customers.，The bright red flag is entrusted with the approval and trust of customers.。

Individual power is always limited.，And the power of a team is infinite.。Believe in the continuous development and progress of Heilongjiang Ruiyuan Liugong service team，It will certainly create greater value for customers.。

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