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Deji Mechanical Inspection Service Team sets out again! Help safe construction in summer!

September 11, 2023

Liuhuo in July,Weiyang in August。August 23, 2023-August 31,Deji Mechanical Service Team Takes Action Again,Take the initiative to inspect more than 20 equipment outside the warranty period in Guangdong Province.!

Mr. Zhao Xiongzhi, Vice President of Deji Machinery, led the service team to conduct inspection.

Hot summer is full of enthusiasm.,It is the peak season for construction,Although the warranty period has passed.,However, almost every equipment of Deji Machinery is under intensive construction.。In order not to delay the construction progress,,The patrol inspection service personnel all carry out patrol inspection during the working interval of the equipment.。

Every time we arrive at a scene,,The staff of Deji Machinery will make detailed inquiries with customers.,Answer all kinds of questions from customers in the construction process.。 Then ,Then according to the use and modification of customer equipment,Conduct more in-depth one-to-one testing。From the working situation、Operation effect、Inspection and maintenance of equipment in multiple dimensions such as hidden fault,Understand the use habits of the operator,Provide users with professional operation and maintenance training,Improve construction safety,And that service life of the equipment is prolon。

High temperature construction in summer tests the comprehensive performance of the equipment,Especially the stability and safety of equipment operation.。For common working conditions in summer construction,The service engineers of Deji Machinery have long been concerned about the high temperature.、Know all kinds of complex working conditions such as high humidity,Most problems can be solved on the spot.。At the same time,It will also explain the common pain points and precautions in summer construction to the construction personnel in detail.。

The service engineer communicates with the customer on site to solve the problems found in the inspection

Except for safety、Efficient equipment and services for summer construction,Deji Machinery is also of high quality.、Timely supporting services,Escort customer projects。At the patrol inspection site,The service engineer of Deji Machinery will also be based on the environmental conditions around the equipment.,Provide customers with some comprehensive improvement and upgrading suggestions.。In particular, this inspection is aimed at the equipment outside the warranty period.,Most of these devices have been working for many years.,There is much to improve or upgrade.。

Adhering to enthusiasm、Take responsibility、Initiative、Ultimate service personality,The service engineers carefully record the new requirements collected on each site.,And stand in the customer's point of view.,Improvements are made more in conjunction with ease of operation and comfort.。Continuous innovation and upgrading,Provide customers with higher return on value,Create a more comfortable working environment,It is the adherence of Deji Machinery.。

At the same time,At the end of daily inspection,The service engineer will sort out and summarize the problems found in the inspection process of the day.、Hidden dangers、Reasonable suggestions and other information put forward by users,Form”Patrol log“。After the patrol inspection,The service engineers of Deji Machinery will also focus on“Patrol log”Organize relevant business departments to hold special meetings,All the above records of the patrol inspection process,Discuss and analyze one by one,Identify solutions and refinements,Follow-up and implementation by specialized departments,Continuously improve product quality。Really do it:I have the equipment,You can rest assured!

The service engineer shall deal with the problems found on the spot during the patrol inspection.

To further focus on customer centricity,General Deji Machinery“Every moment,Service must be achieved”The service is deep and solid.,Since late June, the Deji mechanical service team has carried out a series of“Patrol inspection”Activity,Designed to continually enhance customer satisfaction,Create greater value for customers。

The client said:“As a user of Deji Machinery,Thank you very much for the warm service of the patrol service personnel.,For the equipment beyond the warranty period,,Every year, they spare no effort to inspect and visit.,Everything is big and small,Escort our construction。Thumbs up for Deji Machinery!”

Future,Deji Machinery will also focus on product development, manufacturing and service guarantee.“A two-pronged approach”,Through technological innovation、Service upgrade,Let customers save effort and worry in construction、Safe and secure。

Full Life Cycle Services、Often mixed with him。

Deji Machinery provides full life cycle service for each Asphalt Mixing Plant,Include:Advisory services、Installation and commissioning services、Warranty period One-to-one intimate service inside and outside、Regular inspection、Technical training services、Equipment upgrading and transformation、Relocation services, etc...... You often mix it,I'm with you,Deji Machinery will go all the way!In-depth focus on customer needs,Create greater value for customers!

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