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Zoomlion [Service Wanlihang] Wanli Yangtze River crossing, as far as the eye can see, the service follows closely-Hubei Station

September 06, 2023

Hubei is known as a province of thousands of lakes.、The thoroughfare of nine provinces.,Here you can feel the elegant charm of Chu for thousands of years.。The weather in August is unbearably hot.,However, it can not stop the concern of the service staff of Zoomlion.。To continue to provide customers with higher value service experience,Help build the first brand of service in the industry,August 21,Zoomlion Engineering Crane Branch Hubei Regional Service Wanlihang Activity opened.。

In order to do a good job of patrol inspection service in an all-round way.,Gu Qing, Director of Crane Service Spare Parts Department of Zoomlion、Central China Regional Manager Zhao Wei and other leaders went to the scene in person.,Detailed arrangements and comprehensive deployment were made for the contents and requirements of this activity.。

The scorching sun cannot stop Zoomlion people from fulfilling their promises.、Dare to take on the pace,This Service Wanlihang Team,Visited Wuhan successively.、Jingzhou City、Yichang City、Huanggang City,The service footprint covers more than 2000 kilometers.,Visited one alliance customer on the spot、10 key customers,Overhaul more than 30 sets of equipment。Every place visited,The service team will carefully check and repair the customer's equipment.、Face to face with the customer、Understand the customer's needs、Listen to the customer's suggestion、Careful communication and explanation with the customer to eliminate the customer's concerns、Enhance customer confidence。Have a detailed conversation with the operator,Listen carefully to feedback,The bad operation methods shown by the operator will also be pointed out in time.,Share the correct methods of equipment operation and maintenance。

Along the way,What impressed the Wanlihang activity group most was the users' love and dependence on Zoomlion's equipment.,It highlights the service care and brand charm of Zoomlion.。The people of Zoomlion Heavy Industries Co., Ltd,Not afraid of the heat,Service is always on the way.,Delivered a satisfactory answer to the customer with action and professionalism。

Zoomlion service team thinks what customers want,Urgent needs of customers,Listen to the voice and usage of the customer,Check the condition of equipment on site,Guide the user to carry out standard repair and maintenance。In the process of this service, the appreciation of users is endless.,Really make the value of visiting service in place.,The fault problem of the user equipment is solved.,It also has a comprehensive understanding of the user's needs.。Listen to your customers,Maintain good communication with customers。They are conscientious、Professional and ultimate service attitude,Highly recognized by customers。

General Manager Hu of Wuhan Zhuoli Hoisting Co., Ltd. made a silk banner and presented it to the service team to express his gratitude.,It's printed on the silk banner.“Exquisite skill、The service is first class”,This is a kind of recognition and encouragement for Zoomlion.,It is also a long journey of service.“Thirty years of hard work,Ingenuity service line”The most beautiful interpretation of。

Every drop of hard work and sweat,Every step without fear of hardship,It constitutes the most beautiful gesture in the hearts of customers.!Put the service into practice,Zoomlion service engineers are always on the way.。

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