Northeast China is a land with distinct regional characteristics.，It not only breeds abundant products.，It also breeds distinctive features.、Be uplifting、Inspirational cultural spirit。Just as the people of Zhonglian“Craftsman spirit”The same，Keep improving、Stick to value、Focus as one、Fulfill one's duties，On the way to serve customers，No difficulty can stop the steps of Zhonglian people.。
August 16，The Northeast Regional Service Wanlihang Activity of Zoomlion Construction Crane Branch has begun.。Continue to provide customers with higher value service experience，Help build industry service brand。
In order to do a good job of patrol inspection service in an all-round way，Hu Aijun, Director of Crane Service Spare Parts Department of Zoomlion、Yu Xueliang, Regional Service Manager of Northeast and North China, and other leaders rushed to the scene.，Ma Zhiwei, the service executive manager of Northeast Branch, made detailed arrangements and comprehensive deployment of the contents and requirements of this activity one by one.。
Due to the large number and uneven distribution of customers in the Northeast region,，It was decided after discussion，Zhonglian Service Team is divided into Liaoning Group this time.，Jilin Formation，Heilongjiang Formation，A total of three groups conducted simultaneous visits。
The scorching sun cannot stop Zoomlion people from fulfilling their promises.、Dare to take on the pace，This Service Wanlihang Team，Visited Shenyang successively.、Dalian City、Panjin City、Benxi City，Harbin City、Changchun City、Songyuan City and other service footprints cover more than 4000 kilometers.，Visited 2 alliance customers on the spot、12 key customers，15 sets of maintenance equipment。
Every place visited，The service team will carefully check and repair the customer's equipment.、Face to face with the customer、Understand the customer's needs、Listen to the customer's suggestion、Careful communication and explanation with the customer to eliminate the customer's concerns、Enhance customer confidence。And have a detailed conversation with the operator，Listen carefully to feedback，The bad operation methods shown by the operator will also be pointed out in time.，Share the correct methods of equipment operation and maintenance。
Along the way，What impressed the Wanlihang activity group most was the users' love and dependence on Zoomlion's equipment.，It highlights the service care and brand charm of Zoomlion.。The people of Zoomlion Heavy Industries Co., Ltd，Not afraid of the heat，Service is always on the way.，Delivered a satisfactory answer to the customer with action and professionalism。
Zoomlion service team thinks what customers want，Urgent needs of customers，Listen to the voice and usage of the customer，Check the condition of equipment on site，Guide the user to carry out standard repair and maintenance。In the process of this service, the appreciation of users is endless.，Really make the value of visiting service in place.，The fault problem of the user equipment is solved.，It also has a comprehensive understanding of the user's needs.。Listen to your customers，Maintain good communication with customers。
We use hard work、Professional and ultimate service attitude，Highly recognized by customers。Liaoning Taian Hoisting and Installation Engineering Co., Ltd. specially made a silk banner and presented it to the service team to express its gratitude.。It's printed on the silk banner.“Efficient guarantee，Excellent service ”It is a kind of recognition and encouragement for Zoomlion.，It is also a long journey of service.“Thirty years of hard work· Ingenuity service line”The most beautiful interpretation of。
Every drop of hard work and sweat，Every step without fear of hardship，It constitutes the most beautiful gesture in the hearts of customers.！Put the service into practice，Zoomlion service engineers are always on the way.。
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