Liu Xingen
The mission of value must be achieved.
A young man who left school at the age of 25
To the age of perplexity with white hair on the temples
Fifteen years have passed.
On the body of Liu Xingen, the service engineer of Sany
Condensed into two words.：“Value”
_Fifteen years of enlightenment and tenacity
# 01
By chance.，Liu Xingen, who just graduated, is right.“Like a squirt gun，It can hit the sand and water very high and far.”The big red man has a strong interest.。 He soon figured out that the equipment was called a pump Truck.。Soon after，He took the initiative to join the factory that produced the pump Truck.。In order to understand this.“How does the interesting device work?”，Graduated from the mechanical major, he volunteered.，I went to a position where I could often deal with pump Truck repair and maintenance.，That's all，He became a Trinity Pumping Service Engineer.，I went to work in Zhejiang.，I've been doing this for 15 years.。
Now he is in this position.，It's been 15 years.，Because he understands the indispensability of the profession.，Because he realized the truth.……There are only two words in this Tao.——“Value”。
Liu Xingen“Values”There are two aspects.：Internally，You have to keep learning.，Keep pace with the times，Constantly improve their value energy；External，It is to constantly give value to customers.，Create value。He said:“After all, in the eyes of customers，What value can you bring to him?，That's your value.。”
For the Tao of Enlightenment，Liu Xingen has always insisted on both internal and external training.。For 15 years，FromESeries pump truck、C8 series pump truck、C10 series pump truck，And then toSSeries of pump trucks and now the new energy electric pump truck，Liu Xingen is familiar with his own products and performance.。The tide of the times constantly promotes Liu Xingen's spontaneous learning.，Active charging to adapt to the development of the industry。He feels that after all these years.，I have been transformed several times.，Knowledge and experience from the inside out have changed for generations.。
_RepairRefining internal strength，Precipitate oneself
# 02
For the last two years，Sany began to promote internationalization in an all-round way.、Low carbonization、Digital Product Strategy。The rapid development of technology，It also makes Liu Xingen, who loves machinery, very excited.。He earnestly taught himself the knowledge of electricians.，Actively obtain the electrician certificate required for the maintenance of new equipment、Operation certificate and other qualification certificates。Liu Xingen knows every screw.，Each line carries the safety of the customer's equipment and the honor of the project.。On the one hand, he studied hard.，Continuously upgrade the technical knowledge in the field of product maintenance；On the other hand，He is actively engaged in it.“Pass、Help、Belt”Work as a teacher and an apprentice，Therefore, his team's indicators are among the best.，And the regional customer satisfaction is also very high.。Liu Xingen regards this extra work and study as his own practice.，Because the precipitation of all intrinsic values is for the more magnificent blooming of external values.。
_Create value for customers
# 03
Liu Xingen believes that the essence of Trinity culture is“Create value for customers”。He still clearly remembers a past event.。A local customer bought a second-hand pump truck.。During the construction of the pier capping beam in the early morning one day,，Because of the higher grade of concrete、Long waiting time，Thus causing clogging and damage to the pump tubing.。At this time, the customer dialed his phone.，Ask him to find a way to solve the blockage.。Liu Xingen learned about the situation.，Without hesitation，Put on your clothes at once.，Into the night.。What he thinks about is how to solve the problem for the customer at the first time.，Ensure the normal progress of the project。At this time，Liu Xingen contacted other customers around him urgently at the first time.，Borrow relevant accessories from its warehouse，The pump pipe failure was solved overnight.。Liu Xingen urgently contacted other customers around him.，Lend accessories from its warehouse for the first time.，The problem was solved overnight.。Shortly afterwards，The customer bought a number of new Sany pump trucks.，Because he believes，There is a Sany service engineer.，The security is there。
Years later，Customers often recall talking about，“I thought it was a big loss that night.，I didn't expect to call you in the middle of the night and solve it for me.，It really touched me.，That's why I didn't hesitate to choose Trinity.。”
There are too many such examples.。Liu Xingen is always the first to reach customers.，Solve the customer's problems at the first time。For 15 years，He has traveled almost all over Zhejiang.。Many clients like him very much.，Trust him，Choose him。Not long ago，Zhejiang Zhuji Hengxing Concrete Co., Ltd. has just brought 25 Sany electric mixers.。Choice for regular customers，Liu Xingen deeply agrees。He felt that customers could enjoy the empowerment of smart green transport capacity at a lower cost.，It is the best choice to keep up with the times.。Liu Xingen and his colleagues have already received professional training.，All of them are certified to work，Protect the efficient operation needs of customers with more refined services。
