August 22 to 24，With“Gathering potential and moving forward，From‘Rong’Strain”The micro-excavation conference was held in Chengdu.。As a leader in the field of micro-excavation，XCMG Excavators Take the Opportunity of the Exhibition，Multiple innovations have been made in the way customers communicate。
August 23，The main meeting of the micro-excavation conference，XCMG Excavator displayed at the venue、Keynote speech、Links of Micro-excavation Forum，Practice“Customer interaction”Idea。
And on August 22,，XCMG Excavator held at the venue“A journey worth a thousand miles，The experience is endless”XCMG Micro Dig High-end Customer Appreciation Meeting，And formally established Xugong Micro Digging High-end Customer Value Alliance。
“Exhibition”To the heart of the customer
The performance of XCMG excavator at the micro-excavation conference on August 23，With“Interactive”Is the keyword。
XCMG excavator carrierXE17U、XE26U、XE35EAndXE60GAFour products participated in the conference，Whether it's live online、Offline punch card interactive lottery，The excavator writes brush characters， Still Technical R & D personnel incarnate on the spot“Salesman”，All attract customers to stop with interactive ingenuity.。
The head of Xugong Excavator Micro Excavation Technology Research Institute said.，“Micro-excavation for every four sets，There is only one Xugong.。Although XCMG excavator has been in the leading position in the field of micro-excavation，But we need to communicate with customers more.，Let the fresh demand always get positive feedback.。”
In the keynote speech、Micro-excavation forum and other links，Speech by the person in charge of the relevant department of XCMG excavator，Still responding to customer concerns。
Keynote speech on the afternoon of August 23，Dong Yuzhong, Vice President of XCMG Excavator Technology Research Institute，The product spectrum and multi-scenario application solutions of XCMG excavators are introduced in detail，And start from the application scenario of micro-mining customers.，Introduce the product advantages of XCMG micro-excavation。
Subsequent Micro Dig Forum，Zhang Di, Marketing Director of XCMG Excavator，It fully combines the results of customer research.，SharedXCMG's professional focus and market leading edge in the field of micro-excavation，Demand for micro-excavation、He expressed his views on the trend of electrification and the healthy ecology of the industry.。
Listeners and servers
On August 22nd.“A journey worth a thousand miles，The experience is endless”XCMG Micro Excavation High-end Customer Appreciation and Enjoyment Meeting，XCMG Excavator Technology、Market Sector Staff，And the agent staff of Sichuan Guanzhong，It's from the venueListeners and servers。
Dong Yuzhong, vice president of Xugong Excavator Technology Research Institute, said.，“We value the opportunity to meet our customers face to face，A survey form has been specially made for this purpose.，Expect to be better‘ See ’Customer needs。”
More than 30 high-end micro-excavation customers came from all over the country.，They are leaders in their respective fields.。From the Pearl River Delta to the Yangtze River Delta and then to the Central Plains，Different working conditions bring complex requirements and problems.，Dong yuan answered one by one，Summarize and analyze typical working conditions such as micro-excavation and stair-climbing，And provide scenario-based technical solutions。
At the meeting，The responsible person of Sichuan Guanzhong Agent also expressed the idea of doing a good job of service.，“Excavator sales are just the beginning.，We will provide our customers with long-term and stable services.，Provide value throughout the life cycle。”
Put yourself in the shoes of the customer
“Appreciate and enjoy the meeting”After the end of the communication session，XCMG Excavator Held at the VenueEstablishment Ceremony of XCMG High-end Customer Value Alliance，Heads of relevant departments of XCMG excavators hold hands with customers，Pass on trust and trust。
Faced with this situation，The customers at the scene also opened their hearts.。
General Manager Wu is the head of a micro-excavation leasing company in Henan.，It has nearly 100 XCMG mini-excavators.，He said，“I trust the products of XCMG.，Share the dividend of product growth。The current XCMG micro-excavation products，Up the stairs, clatter, clatter.，One batch is better than another.！”
Take the opportunity of the establishment of the high-end customer value alliance of XCMG，XCMG excavator also held a meeting for General Manager Wu.Handover ceremony，Congratulations to President Wu for bringing more than 20 XCMG mini-excavators on the eve of the micro-excavation conference。
WithEstablishment of XCMG High-end Customer Value AllianceAs a representative，XCMG Excavator Demonstrates Innovation of Multi-level Customer Communication at 2023 Micro Excavation Conference。Future，XCMG Dig Opportunity Fully Practiced“Customer-centric，Meet customer needs，Pursue customer satisfaction，Differentiating Customer Perception of Value”The idea of，Achieve smoother value sharing and interaction with customers。
