From the dense population、India, where conditions are difficult，To the rain forest、Nickel-rich Indonesian islands，He always wears his hair short and energetic.，An optimistic smile appeared on the increasingly dark cheeks.——He is Xu yuankui, the overseas service engineer of XCMG Excavator.。
Concentrate on learning，Build a solid professional foundation
As the first batch of recruitment of XCMG to adapt to international development“Blue Ocean Elite”，Xu yuankui has undergone a series of customized training and senior overseas service engineers.“The old bring the new”After，It has rapidly grown into a new force in the international team of XCMG Excavators.。
“Steady、Be eager to learn”It is the unified impression of the old masters on Xu yuankui.，Whether it's a boring and tedious workshop internship or a domestic market internship experience from dawn to dusk.，Xu yuankui always has a firm goal.，Mechanics is tireless，Persistently improve their own level.。
Move forward independently，Cast the quality of perseverance
Recalling Xu yuankui's first experience of going abroad，It is to go to India under the leadership of Dong Peng, who has rich overseas service experience.，To shoulder the important task of building the service foundation of XCMG in the Indian market。Initial development of Indian market in 2019，The Indian market is an important part of the development of XCMG's international business.，For Xu yuankui, it means that he shoulders a heavy mission and responsibility.。
Everything is difficult at the beginning，As the Indian service system is still in its infancy,，In order to avoid the appearance of XCMG Excavators in the Indian market,“Not acclimatized”The phenomenon of，Whenever there is a problem with customer feedback，Xu yuankui immediately carried it on his back alone.“Bags”Start at the first time。
India is a vast country，Excavator distribution is not centralized，Information is often received on the same day.，Long distance bus ride in India at night，Transfer to the bus，Three more rounds.，Finally, turn to the motorcycle，Arrive at the construction site the next morning.，Resolve various issues raised by the customer，Four or five transfers are already a relatively convenient journey for Xu yuankui.。
Brave to shoulder heavy responsibilities，Carry forward the spirit of devotion
2021,Indonesia is at the height of the epidemic.，At this time, the Morowali Industrial Zone project in Indonesia has reached the personnel rotation period.，Xu yuankui volunteered to go to Indonesia to carry out service support tasks.。
To ensure the operation of the excavator，He started from three aspects.：First, the operator of the excavator operates from the excavator.、Daily maintenance is carried out systematically、Professional guidance and training；Second, organize regular inspection and maintenance.，Ensure that the equipment always meets the customer's needs；Third, regular inventory of spare parts，Make a spare parts plan，Spare parts requirements for the guarantee project。With the joint efforts of Xu yuankui and his colleagues,，During the outbreak in Indonesia，The XCMG team did not stop the pace of progress.，It ensures the normal operation of all excavators in the park.，It has been unanimously recognized by customers.。
After returning from the Indonesian market，Xu yuankui went to the Laos market without stopping.，Responsible for local equipment repair and maintenance.。While escorting the XCMG excavator，He also actively promoted the standardization of local service processes.，Procurement of service tools from、Develop a service record card，To write service courseware for each product、Train the local service team，And then to the standard warehousing record、Regular inventory and procurement of spare parts，Xu yuankui has continuously promoted the construction of service system in Southeast Asian market.。
Stick to the original aspiration，Unswerving determination。Xu yuankui honed his skills with heart and soul，Work hard to serve the market，In Xugong“Mount Qomolangma summit”Dedicate your youth and sweat on the road.，Compose a passionate song of overseas strugglers.。Whether facing the complex and changeable situation abroad,，Or step into a strange corner?，XCMG overseas people are not afraid of all kinds of challenges.，Deliver high-quality services to customers as always。
