August 15, 2023
Chongqing,Wudu Mountain City is surrounded by mountains and rivers.,A construction company with many years of experience in real estate and earthwork construction has taken root here.,Hand in hand with Komatsu,Long-term and steady development。
Chen Zong, the equipment manager of the company,He has been engaged in engineering construction for many years.,“Read the machine” Countless ,It has formed its own unique and practical brand cooperation rules.——Be sincere before sales,The product should be reliable,Timely after-sales service。
Sincerity ·Knock on the door of cooperation
Do sales work,Sincerity is more important than verbal skills.,Only from the customer's point of view,Really think about the rights and interests of customers,In order to impress customers.。
“The sales staff of Komatsu will have a deep understanding of our working conditions.、Demand,Recommend the equipment suitable for us according to our situation,Not which is expensive and which is recommended.,This is very touching to me.。”
That's all,Komatsu with sincerity as a stepping stone,Take it easy“Capture”The heart of the construction company.,Signed 13 Excavators in just 4 years。
Quality·Win continued cooperation
Early 2023,The company will be a Komatsu.PC360-8M0 ExcavatorAnd a new one.PC360-11M0The fourth national Excavator was dispatched to the earthwork construction site of Hong Kong Land.。The two excavators overcome the complex working conditions of mud and rock mixing with outstanding power performance.,One equipment can complete hundreds of thousands of cubic meters of earthwork.,It has made great contributions to the acceptance of the project on schedule.。
“We work in shifts,People stop and equipment does not stop.,Continuous high-intensity operation,Komatsu equipment performs very well,Rarely break down。EspeciallyPC360-11M0,Operation efficiency is even better.。”Mention device performance,General Manager Chen is full of praise。
KomatsuPC360-11M0The fourth national excavator,Equipped with new engine control system、Lectronic control high pressure common rail fuel injection system、Upgrade the combustion chamber structure,Make the whole machineEmissions are more environmentally friendly,Better fuel economy。At the same time,The working device is strengthened as a whole.,And that durability is strong,It can meet the requirements of various working conditions.;The turntable structure has also been strengthened as a whole.,And that durability is improve。Generally speaking, it is based onHigher fuel efficiency and lower fuel consumption,In meeting the non-roadGuo SiAt the same time of emission standards,Create greater value for users。
Along with each construction problem is solved.、Every difficult working condition is overcome.,Komatsu excavator is highly recognized by the company for its super high quality.,From then on, firm cooperation,Walk hand in hand!
After-sales·Create a closed loop of trust
Engineering construction industry,Efficiency and quality of after-sales servicesNot only about brand reputation、Brand recognition,It is also directly related to the customer's productivity and cost.。
One night in 2021.,The company is fully committed to the construction of Zhonghai Real Estate Project.。Seven P m,A Komatsu excavator suddenly broke down.。
“I was really worried at that time.,If the equipment stops for an hour, it will be a loss of several thousand yuan.,If it stops for a few days,,The loss is huge.,It will also delay the progress.,Can't deliver the work on time.。So,I quickly called Komatsu's after-sales staff.,All hope is pinned on them.。”
What makes General Manager Chen feel at ease is,Komatsu's after-sales staff arrived at the scene soon after receiving the call.,After inspection, it was found that the equipment had been used for a long time.,Aging and fracture of the belt,As soon as I changed the belt.“Resurrection with full blood”,Engage in the work,And from“Strike”To restart work,Just over an hour before and after.。
No matter the heat or cold,In the wilderness and in the mountains,As long as the customer needs it,Komatsu's after-sales staff will appear at the customer's side in time,This is Komatsu's promise.,It's also Komatsu's action.!
Real estate reflects the attitude and appearance of urban development.,Komatsu excavators face the mountains without changing color.,All the way through the thorns,All the way forward with indomitable will,Jointly build picturesque mountains and rivers with users from all over the world!
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