XCMG: Online!

Summer Heat Eases in August, Harvest Fragrance Is Highly ExpectedXCMG Road Expert HotlineOfficially online！Recently，In order to better provide customers with full life cycle and full value chain services，“Whole heart”The service team decided to launch a new service.——XCMG Road Expert Hotline！It is an agent of experts in different fields selected by the service team.，24h24/7Provide product consultation for customers、Product file query、Equipment maintenance guidance、Construction process guidelines and other technical support，Every customer can use the Group400 hotline（400-110-9999）And“XCMG Road Customer Service”Wechat applet and other ways to consult，You can also call the product line at any time.。

Expert Hotline：

Road Roller：0516-87732993

Paver：0516-87732700

Milling Machine、Cold Recycling Machine：0516-87732725

Motor Grader：0516-87732899

The agent hotline can provide customers with various fields.Major、In detail、ComprehensiveA solution for：

Technical support：Experts can answer users in mechanical construction.、Curing、Technical problems encountered in maintenance，Provide solutions and technical advice。Technical consultation：Users can consult experts on technical issues related to mechanical maintenance through hotlines or online consultation.，Get professional answers and guidance。Fault diagnosis：Experts can diagnose mechanical faults remotely.，Help the user to find out the cause of the failure，And provide corresponding maintenance plan and guidance。Training and education：Experts can provide users with training and education in machinery maintenance.，Improve the technical level and operation ability of users。After-sales service：The user encounters problems in the process of using the machine，After-sales service and support can be sought through an expert hotline，Get more timely and professional help。

Building Maintenance Machinery Expert Hotline，It can ensure that every customer and friend can get it more conveniently.Professional technical guidance and support，Improve the efficiency of mechanical maintenance，While reducing equipment maintenance costs，Help customers and friends to enhance the competitiveness and economic benefits of enterprises。

Not only that，In pursuit ofThe customer is fully satisfied，XCMG Road Service Team now pays more attention to the construction of information service.，Actively focus on customer training、Empower customers in construction methods and other aspects，And specially launched to the publicCustomized training needs。Construction projects according to different customers、Product portfolio、Construction standards、Operator training and after-sales service skills upgrading, etc.，The product training engineers of the team will provideOne-to-one professional guidance。Two on-site training and teaching sessions have been organized during the summer cool delivery activities.，39 operators were trained，Remote video teaching 3 times，The training covered a total of 664 people，It has won unanimous praise from customers.。

The benefits don't stop Heart beats constantly

Personalized training for expert seats

The road service team of XCMG has been on the road.

Full life cycle and full value chain services

Improve the efficiency and quality of Road Machinery construction and maintenance

Ensure the smooth progress of road construction.In time、Efficient、ValueService for you anytime, anywhere Serve wholeheartedly！

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