August 10, 2023
Create value for customers
Measure responsibility with footsteps Go to the mission with practical work
From inland to deep blue
Walk from the plain to the mountain
From China to the World
Serve global customers
Listen to your customers Solve customer concerns
Send care Pass on sincerity Solve your worries
Quality, mountains and rivers, service with heart
Sunward is with you
The sun is scorching,Pleasant cicadas chirp。Sunward Intelligent High-altitude Mechanical Service Wanlihang is in full swing in this hot season.。This joint service team has a sincere heart.,Go to the destination of the service journey——South China region。
Shenzhen In the wind and rain,Serve for you
The first stop of the activity,The joint service team came to Shenzhen.。The trip was caught in a typhoon.“Du Suri”Incoming,The joint service team visited the first customer in South China in the face of wind and rain.——Guangzhou Lisheng Electromechanical Equipment Co., Ltd.。
“I can always be touched by you.,Such a big storm.,You're still here as promised,I thought you were changing your schedule.!”After a few pleasantries,General Manager Zhou, the customer, introduced the current operation status of the company to the joint service team in detail.。
At this stage,The customer has more than 80 equipment of Sunward Intelligence.,Before coming into contact with the high machine rental industry,Have tried many industries,As a result, they failed to do so.,When it is found that there is a huge market in the high machine leasing industry.,He resolutely chose to enter the industry。After comparing several brands many times,,General Manager Zhou was attracted by the high-tech equipment with excellent performance of Sunward.,In this regard, he became attached to Sunward Intelligence.。
“Now the product has been on the market for more than two years.,In addition to the basic cleaning and maintenance, the equipment is returned to the rental site at ordinary times.,Don't worry too much.。High recognition of products by customers,So the speed of opening up the market situation is very fast.。Some minor problems,Just need a phone call.,After-sales service is worry-free。”General Manager Zhou's recognition of Sunward's after-sales service is not only reflected in his speech.,In the presence of the Joint Service Team,He personally presented a silk banner to the after-sales service engineer.,“First-class after-sales service,Top stream service”,This is the customer's recognition of Sunward Intelligence.,It is also the driving force to push the team forward.。
Guangzhou Warm heart“Mother's family”Deliver intimate service
And then,The joint service team visited strategic partners.——Guangzhou Litai Electromechanical Equipment Co., Ltd。
“I saw my mother's family coming.,We have more confidence in our hearts.。” Customers General Manager Xie and General Manager Zhu expressed their welcome to the joint service team with humorous words.!
General Manager Zhu said,The key for leasing companies to occupy the market is not only good service.,More inseparable from good products。Guangzhou Litai entered the field of high machinery in 2016.,Great influence in the industry。After becoming attached to Sunward Intelligence in 2021,It is like adding wings to a tiger。In just two years.,The company has purchased more than 400 sets of Sunward Intelligence equipment.,Especially 4-The 12-meter device is very popular.。
After communication with the customer,The joint service team made a comprehensive survey of more than a dozen equipment that had just exited.“Physical examination”,As small as a screw,As large as equipment structural parts。Research Institute of High-altitude Machinery Division of the same trade、The person in charge of the Quality Management Department shall participate in the equipment commissioning.,Experience whether the performance of the equipment after a period of use meets the design expectations.。
“The service of Sunward is by no means superficial.,But to put it into practice,Especially after-sales service engineers.,Every time after dealing with the fault, he patiently explained the cause of the fault to the on-site users.,Prevent the same fault from happening again。Thumbs up for you,Send a silk banner at the same time.,Express my inner approval.”。General Manager Zhu said as he brought a silk banner to the service team.。
Zhuhai Be a strong backing,Achieve a better career
Third stop,The joint service team came to Zhuhai Yuehong Machinery Equipment Leasing Co., Ltd.。The customer, General Manager Wang, is a cross-industry operator.,Previously engaged in electrophoresis technology,After switching to high machine leasing,The first choice is Sunward Intelligence.,He also recognized the electrophoresis process of Sunward Intelligent Equipment.,Nearly 200 sets of equipment have been purchased since its opening in March 2023.。
When talking about product quality and after-sales service,General Manager Wang couldn't help feeling with emotion.:“When the equipment is connected for the first time,To dozens of devices.,Can't hire workers temporarily?,Just when you're in trouble.,The after-sales service staff of Sunward is here.,It's like sending charcoal in the snow.。After the product is put into the market, it wins completely by quality.,Now as long as there is no purchase of new machines on the site, I will be in a panic.,For fear of missing the customer's demand for equipment。I have Sunward Intelligence as my strong backing.,I believe very much that this career has a bright future.!”
Cooperation is only the beginning,There is no end to service!Coming up,Shanhe people will never forget their original aspiration.,Market demand-oriented,Create value for customers,Interpreting with sweat and action“Quality mountains and rivers,Serve with heart”!
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