August 09, 2023
Cool and refreshing in hot summer,Friendship deeply warms people's hearts。With the arrival of the hot summer.,2023 Yutong Heavy Equipment Summer“Be as diligent as possible·Trust all the way”Service Wanlihang Tour Activity Hot Start。This activity is organized by Yutong Heavy Equipment After-sales Service Section、Technical Management Office、Marketing Company、Manufacturing Management Office“Four in one”Jointly sponsored,A total of 23 teams were dispatched.、166 key employees,They wear uniform clothes、Unify the visiting process、Unification Issues DivisionPrinciple of reason,Go to the forefront of the market,Send a touch of summer to customers“Cool and refreshing”,Escort the construction of customers。
Visiting teamWith full enthusiasm.、High morale、A pragmatic attitude、The tenacious style devotes itself to this activity.,The purpose is to actively deliver the most intimate service to the front line of the construction site.。They visit、Understand the customer's car usage、Resolve customer issues,Concentrate on creating greater value for customers!
TheyActively listen to the voice of users,Understand customer equipment usage,Solve problems during construction on site,Collect customers' comments and suggestions on Yutong Heavy Equipment products and services,Help users solve problems,Instruct the user on the spot to use it correctly、Maintenance、Maintain the product,Ensure the normal operation of the equipment,Improve construction efficiency。
Summer,40 degree hot air spread,Vapor transpiration at high temperatures,Often the last action has not been done.,Sweat has begun to drip into the eyes.,The clothes were all soaked.,Wipe your clothes and arms and continue to the next step.。Wave after wave of heat in the wind.、Sweat drenched one dress after another.,They have never complained of hardship and tiredness.。
In the course of activity,In order not to affect the normal operation of the customer's Vehicle during the day,Yutong Heavy Equipment After-sales Team voluntarily gives up the rest time,Optimize the way activities are carried out for some customers who have time in the evening or at noon.,Cooperate with the Project Department to complete Vehicle spot inspection and customer training with high standards.,Get customer management、Highly recognized and appreciated by the operator。
Yutong Heavy Equipment always adheres to customer orientation,Focus on customer satisfaction,In-depth focus on customer needs,Creatively meet customers' realistic and value needs。Normalized service visits、Helping customers to really solve problems has also become an important part of Yutong's post-reloading market construction.。
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