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Fei Chunjiang, General Manager of Komatsu (China) Investment Co., Ltd.: Bright Machine "Country Four", Komatsu is Different!

August 03, 2023

China's fourth national emission standard for non-road mobile machinery has been formally implemented since December 1, 2022.。As a well-known manufacturer of construction machinery in the world,In response to the implementation of the Fourth National Emission Standard,What important responses has Komatsu made in the Chinese market??The reporter made an exclusive interview for this.Komatsu(China)Mr. Fei Chunjiang, General Manager of Investment Limited

General Manager Fei joined Komatsu in 1997.,It has been 26 years now.,Served successively as Komatsu(China)Investment Co. Ltd(Hereinafter referred to as:Komatsu(China))Technology Training Center Director、Komatsu(China)PSDirector of Service Management Department of this department、Komatsu(China)General Manager of Construction Machinery Accessories Co., Ltd.、Komatsu(China)General Manager of Mining Equipment Co., Ltd.,Komatsu(China)Head of the Business Department、Deputy General Manager,He took office as Komatsu on April 1, 2023.(China)General manager。

Speaking of the implementation of the Fourth National Emission Standard and its impact on user demand,General Manager Fei believes that the implementation of the fourth national emission standard is to reduce carbon emissions.、Reduce environmental pollution、It is an effective means to return the people to green mountains and rivers.。After the implementation of the Fourth National Standard,The use cost of users will increase.,Therefore, the user's product configuration of the equipment、Quality assurance and service assurance put forward higher personalized demand.。

General Manager Fei introduced,In response to the fourth national emission,As of 1 December 2022,Komatsu has launched one after another in the Chinese market.20 tons、30 tons、50 tons、60 tonsOf the above level-11MSeries 0 Excavator、AndPC1250-11RLarge mining Excavators andWA470-8M0 Loader。For engines of different power ranges,Komatsu has taken a different technical route.,Of which 130kWFollowing(20 tons)The Excavator is not equipped with an oxidant catalytic reduction device.,There is no need to add urea solution.,130kWThe above excavators are equipped with oxidant reduction devices.,Urea solution needs to be added。

Due to the re-matching control of the new fourth national engine and hydraulic system,,The new control system can automatically adapt to light and heavy load conditions.。General Manager Fei thinks,Compared to older models,-11MThe difference of 0 series excavator is mainly reflected in the improvement of engine power.,And that fuel consumption is reduce。

In order to quickly respond to changes in user needs,Komatsu implemented in the Chinese market“Design for China,Design in China”R & D strategy,Starting from the actual needs of Chinese users on the construction site,Targeted design of personalized product configuration,Uch as a large bucket for earthwork.、Heavy operation bucket for stonework、A variety of options such as car disassembly device。On the product model,In addition to the addition of different levels of conventional products,In order to meet the needs of domestic mining,Komatsu introducedPC1250-11RProduction and assembly in China,The delivery time is obviously shortened。

  

“Minimize user equipment downtime,And that use cost of us equipment is reduced.”Komatsu has always adhered to the concept of service.。For this reason, Komatsu was launched very early in the Chinese market.“Rest assured of the project”Series of service items。General Manager Fei said,After the launch of the fourth national model,Komatsu has further improved the content of this series of service items.,Among them, the quality assurance of the main assembly parts of the main models of Reliable Engineering 3 and 5 can be extended up to5 years/10000 hours(Whichever comes first),Users can choose different according to their own engineering and equipment needs.“Rest assured of the project”Service items,Use Komatsu Excavator with Peace of Mind。

After the listing of the fourth national equipment,Users may have a lot of doubts about the use of new equipment.,For example, how about the performance of the equipment?、Will the cost be greatly increased?、Is it troublesome to use??To dispel these doubts of users,Komatsu(China)On the premise of maintaining the original sales model,Launched a new model of high-end machine cycle leasing business,That is to say, users can meet their own construction needs.,Rent Komatsu's equipment first.,Use it for a period of time and then buy it if you feel good.,Of course, you can buy a brand new one.,After the leased equipment is recovered by Komatsu, it will continue to be leased to the next user.。General Manager Fei said that this service has solved some users' worries about the new equipment.、It is not cost-effective to buy equipment without a large amount of work.、The pressure of equipment repayment is high.,It provides convenience for users to use the fourth equipment of Komatsu.。

  

When it comes to the relationship with the agency and the current predicament,Fei always said that the agency is a key partner for Komatsu's business development in China.,Komatsu's support and help to the agency can be said to be consistent.、In all directions,It runs through all aspects of the development of agency stores.。In the current market environment,The survival and development of agency stores are indeed under great pressure.。General Manager Fei believes that the most important thing is that the agents and manufacturers work together to do a good job in the service of users.,Let users rest assured and boldly cooperate with Komatsu.。Next step,Komatsu will continue to adhere to the principle of win-win cooperation.,Check leaks and fill vacancies together with the agent store、Optimize processes and structures、Strengthen user service function and corporate social responsibility,Complement each other,Get through the difficulties together,Work together for the introduction of the fourth national model and the growth of the user group。

China IV equipment has been on the market for some time.,Komatsu's new excavator has been gradually accepted by users.,With the sound of Komatsu's construction of a new industrial base in Jining, Shandong Province.,It is believed that the different Komatsu will be more stable and far-reaching in the Chinese market in the future.。

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