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Shantui 2023 Customer Care Travel | Perfect Service Wins the Future

July 26, 2023

Recently,With“Quick, accurate, steady and ruthless·Worry-free use of the car”The Shantui 2023 Customer Care Activity came to the Sichuan-Shaanxi Revolutionary Base.。

▌In order to let users feel the most perfect service,Reasonable planning of visiting routes,Run through the whole caring process with the best service spirit,The Shantui Customer Care Team has done its homework.。

▌With care and love for customers,The first stop we came to a company in Bazhong.,The company recently purchased two new Shantui.L58K-GTwo loaders,This is after starting Shantui products in 2021.,Buy back Shantui's loader products again。The caring activities and the handover ceremony were carried out simultaneously.。Under the scorching summer sun,The service personnel recommend the scientific use of the four new products of the country.、Professor Maintenance、Key parts of maintenance、Precautions for correct use of operation techniques, etc.,Every detail was explained to the operator in an all-round way.,The operator said,It was the most detailed he had ever been exposed to.、Comprehensive on-site training。Shantui's kind service spirit,Products and services have been well received by customers.。

▌In addition to the new machine delivery service project,The staff of Caring Bank also carried out the equipment purchased by the customer in the early stage.“Summer Full Care”,The air conditioning part has been systematically checked.,Fluorination、Clean the radiator、Check the filter screen and other work,The customer was very satisfied with the training and care service.。

▌Come to the second stop of Caring Line,A 2016 equipment was parked in the construction site.。Even if the appearance is no longer bright and dazzling.,Even a few mottled rust marks on the door can be seen faintly.,But customers still love Shantui's equipment.,Because its performance is still stable as before.。Because of the long time of use.,The service staff patiently spent more time dealing with the air conditioning problem for the customer.。Get on the tracks,Roll up your trouser legs,Carefully check the harness.,Focus on the inspection of the radiator of the air conditioner,Ensure the stability of the radiator。Hand-held hair Dryer,Blow the dirt off the radiator of the air conditioner little by little。The operator who walked into the cab again thanked us with his extended thumb.!The operator said,I'm looking forward to our next love trip.。

▌ A long journey can only be covered by taking one step at a time ,Without accumulation of small streams, there is no river and sea.。Quick, accurate, steady and ruthless、Worry-free use of the car!Feel the needs of customers with heart、Care for customers with affection,Shantui's caring service is to promote the glorious mission of the construction era with little actions.,With full enthusiasm to provide customers with the most valuable service belief.。The road of love,We work hand in hand with our customers!

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