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Improving Skills and Excellent Service | Xingbang Service Iron Army 2023 Service Skills Competition Successfully Held

July 21, 2023

July in Changsha, Hunan,The sun is scorching like fire、Fumigation in summer heat!Star State service elites from all over the country,Gathering in Xingbang Industrial Park,Participate in service skills competition。The players in the competition are hot.、A battle of dragons and tigers!A wonderful game.,Pull back the curtain。

This service skill competition,After the regional preliminary contest in the early stage,Select 12 service elites to enter the finals。The final is divided into five events.:Theory test、Technical defense、Disassembly and assembly of components、Equipment troubleshooting、Physical fitness test。

01

Theory test

  

The theoretical examination questions involve safety knowledge.、Mechanical maintenance、Hydraulic foundation、Electrical common sense、Diesel engine maintenance, etc,Proceed in a closed-book format。

02

Technical defense

  

Technical defense adopts random questions.,Participants need to draw technical questions.,Carry out analysis and countermeasures,At the same time, we should face the deep discussion and knowledge expansion of the examiner.。

03

Disassembly and assembly of components

 

Disassembly and assembly of parts is the basic skill of service personnel,Focus on the participants' understanding of the structural drawings、Use of service tools、Mastery of component function module。

04

Equipment troubleshooting

  

Equipment troubleshooting link,Scissors are set、Electric arm car、Fault point of diesel arm Truck,Focus on assessing the logical thinking ability of the participants.、Ability to interpret and operate schematic drawings。

05

Physical fitness test

  

The 50-meter serpentine event was used in the physical fitness test.。

This skill contest,By learning from each other、Collaborative communication,The way of promoting training through competition,It further strengthens the systematization of skills training.、Normalization、Normalization,The ability of fault analysis and practical operation of service personnel is tested.,Promote the improvement of service skills!

After two days of peak competition and chasing the sun by the wind.,With excellent professional skills and psychological quality,Wu Xincai of Fujian and Jiangxi Branch、Li Xiaokang of Anhui Branch、Fan Feng from Shanghai Branch,The top three.。

  

▲Han Dong, Director of Domestic Marketing, presented awards to the first prize winners.

  

▲Wan Xia, a consultant of the domestic marketing center, presented awards to the second prize winners.

  

Human Resources DepartmentCOOChen Shanlei presented awards to the third prize winners.

Skills,It is the core of every Xingbang service person.!Xingbang serves people,Always take improving service skills as its responsibility,And will use excellent technology.,On the journey of serving customers,Clang forward!

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