July 21, 2023
Create value for customers
Measure responsibility with footsteps Go to the mission with practical work
From inland to deep blue
Walk from the plain to the mountain
From China to the World
Serve global customers
Listen to your customers Solve customer concerns
Send care Pass on sincerity Solve your worries
Quality, mountains and rivers, service with heart
Sunward is with you
May 2023,“Sunward Global Service Wanlihang Activity”The curtain was grandly raised in Shanhe Industrial City.,Nearly a thousand people gathered together.,Jointly witness the glorious launch of Sunward Intelligent Global Service Journey。
Affection for mountains and rivers and mutual achievement
The Fragrance of Lotus Attracts Visitors,Affection is as heavy as thousands of miles.“Mountain”。Late May,Hubei Branch of Marketing Company of Sunward Intelligent Basic Equipment Division took the lead in opening“Service Wanlihang”Activity。
Service Team Visits Sunward in Suizhou, HubeiVIPCustomer——Hubei Yicheng Building Foundation Engineering Co., Ltd.,Listen patiently to the customer's equipment usage,Deliver intimate service to customers。
General Manager Yang from Yicheng, Hubei introduced.,In 2010, the Rotary Drilling Rig of Sunward attracted his attention.,He has a try mentality.,The first Rotary Drilling Rig was purchasedSWDM220,Officially entered the rotary excavation industry。After digging the first pot of gold,Less than a year.,He bought a Sunward smart device again.。With more and more projects,,His feelings with Sunward Intelligence are getting deeper and deeper.,From then on, an indissoluble bond was formed.。After more than ten years of hard work.,At present, the company has eight Sunward intelligent Rotary Drilling Rigs.,It also participated in the national high-speed railway.、Construction of high-speed and other key projects,Cast a world of their own。
When talking about device usage,He kept exclaiming.:“Sunward intelligent rotary drilling rig,Dependable!”He said,The first device from 12 years ago is still in use.,The rotary drilling rig has stable performance、And that construction is efficient,It is also one of the reasons why he chose Sunward Intelligence.。
Quality and ingenuity service
Trend of equipment,The direction of service,Where is the equipment of Sunward Intelligence?,Where is the figure of Sunward Intelligent Service Engineer?。
A scorching July,Always full of enthusiasm.。Sunward Intelligent Basic Equipment North China Branch“ A little fat ”Chen Xiang also started the annual work of serving Wanlihang.。He deftly opened the hood of the car.,Check the electrical system、Hydraulic system,Clean the air conditioning radiator……Sweating profusely after several inspection links.,The clothes are all wet.。
Do a good job of service in an all-round way,He did not hesitate to drill into the drill pipe for inspection.。The space for the drill pipe is very narrow.,Plus Chen Xiang's slightly fat body.,It's very difficult for him to check.,At the moment, the air has become particularly hot.,But this did not stop his determination to do a good job.……Because he believes“Only by creating value for customers can we create value for ourselves”,This is also the adherence of all Sunward Intelligent after-sales service engineers.,So they're not afraid to burn in the heat.,Not afraid to cross mountains and rivers,Day and night,Sweat-soaked overalls、Grease-stained gloves are testimony to their efforts to do a good job of service.。
It is reported that,Sunward will be launched every year.“Service Wanlihang Activity”,Go all over the world,Focus on customer needs、Equipment usage、After-sales service and so on,Carry out equipment inspection service for customers,Actively address customer concerns,Resolve potential problems with the device。
It is worth mentioning that,Continuous promotion of intellectualization in equipment manufacturing industry、Digitize、Under the trend of greening,Positive layout of Sunward Intelligence,Focus on intelligent services,Through“Mountains, rivers and auspicious clouds”Cloud link with customer,Promote service intellectualization,Optimize service experience,Create greater benefits for customers。
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