First-line "hot news"! Directly Hit Zoomlion Global Service Journey

July 21, 2023

July 1，“Accompanied by ingenuity·Accompanied by service and care”Zoomlion Launches Global Service Journey。For more than half a month，Zoomlion Service Officers and Soldiers Set Foot on the Hot Land、Overcome difficulties，Make the iconic ultimate service more popular。Let's take a look at the first line from overseas.“Hot smell”！

Qatar

July 2，The first stop of Zoomlion's overseas service journey was held in Qatar, the Middle East。Localization Services Team Execution“End-to-end”Strategic landing，Quickly respond to customer requests，Satisfy the customer's demand for product、Service and spare parts、Training needs。

▲ServiceThe engineer carefully checked the equipment for the customer.

Qatar is known as the desert.“Land of pearls”，After the 2022 Qatar World Cup，In 2023, Zoomlion has sold nearly 150 construction crane products to Qatar.，Mainly used in Qatar Gulf Gas Field Project。

▲Team Serious Listen to and record customer comments on product usage

Over 50℃The weather、Strict safety inspection of oil field projects，Can't stop the service enthusiasm of the Wanlihang team.。The team listens carefully，Collect customer feedback on the use of crane products、Special needs and rationalization proposals，Provide professional on-site service and spare parts support。

“Excellent quality of Zoomlion crane，Strong adaptability to working conditions，Customization of oil field projects providedAMCStationed territorial service，The spare parts library built for the project is very thoughtful and practical.。”Activity agents and customers have expressed.。

Laos

In Laos，Local Service Team Overcomes Traffic Inconvenience、The road is congested、The journey time is long、Difficulty of scattered equipment，Make every effort to ensure the normal operation of the equipment，Overhaul during the day and rush at night become the norm。

▲Careful investigation，Careful overhaul

July 5，The team drove from Vientiane to Tucker.，Driving for more than 7 hours，Because of the bumpy journey，Tang Lei, a member of the team, has severe pain from kidney stones.，When he arrived, he passed a stone the size of a green bean.，The next day, he still insisted on performing his duties to carry out equipment inspection.。

Deng Guoguang, an overseas business worker, and Li Zhu, a service worker, completed the inspection at nearly 24 o'clock on July 6.，I just took a break，2 in the morning，It was learned that spare parts would come to Tucker with the bus.，To ensure that spare parts can be brought to customers in time on the morning of the 7th，They set off again decisively.，It was 3:30 in the morning when I returned to my residence.。

▲Communicate，Listen to customers' opinions and suggestions

2023，Zoomlion has sold dozens of cranes to Laos，And the local market demand continues to be strong.。

Kuwait

Kuwait under the blazing sun，The Persian Gulf Service Caring Tour is underway。Zoomlion has sold more than 300 construction cranes to Kuwait.，Mainly invested in petrochemical energy projects、Port expansion、Road, bridge and housing construction projects，More than 40 cranes have been sold this year.，Including 4 that rocked the local industryZCC5800 Crawler Crane。

▲High temperature can't stop the belief of serving customers.

The highest temperature is 52 degrees.、High-density routing，Time is tight and the task is heavy.，Some team members suffer from heat stroke.，But after taking Huoxiang Zhengqi water for a short rest.，Continue to invest in equipment inspection work.，Fully guarantee the normal operation of the equipment。Customers have praised the professionalism and professional and efficient service skills of overseas service personnel.，Expressing its willingness to establish a long-term cooperative relationship of mutual trust with Zoomlion。