Zoomlion [Service Wanlihang] Service is really like iron, and now we are stepping forward from the beginning of "Guangdong"-Qiongyue Station

The summer heat in Guangdong Province in July is unbearable.，But it can't stop Zoomlion's concern for customer service.。To continue to provide customers with higher value service experience，Help build industry service brand，July 10, 2023，Zoomlion Construction Crane Branch Guangdong Regional Service Wanlihang Activity kicked off.。

Do a good job of patrol inspection service in an all-round way，Hu Aijun, Director of Service Spare Parts Department of Zoomlion Heavy Industry Co., Ltd.、Lu Pengfei, director of the Structural Research Institute, and other leaders rushed to the scene.，Qin Duzhi, Executive Manager of Qiongyue Branch、Service executive manager Shen Xi and other regional backbones made detailed arrangements and comprehensive deployment of the contents and requirements of this activity one by one.。

It was decided after discussion，The service team of Zoomlion is divided into leading groups.，East Guangdong Formation，A total of three groups of the Western Guangdong Group conducted simultaneous visits.。

The scorching sun cannot stop Zoomlion people from fulfilling their promises.、Dare to take on the pace，Service Team of Zoomlion from Qiongyue，Visited Guangzhou successively.、Foshan City、Shenzhen City、Zhuhai City、Huizhou City，Service footprint covers more than 1000 km，Visited 6 alliance customers on the spot，7 sets of maintenance equipment，Every place visited，The service team will carefully check and repair the customer's equipment.、Face to face with the customer、Understand the customer's needs、Listen to the customer's suggestion、Carefully communicate and explain to the customer to eliminate the customer's concerns、Enhance customer confidence。And have a detailed conversation with the operator，Listen carefully to feedback，The bad operation methods shown by the operator will also be pointed out in time.，Share the correct methods of equipment operation and maintenance。

Along the way，What impressed the Service Wanlihang Activity Group most was the users' love and dependence on Zoomlion's equipment.，It highlights the service care and brand charm of Zoomlion.。The people of Zoomlion Heavy Industries Co., Ltd，Not afraid of the heat，Service is always on the way.，Give a satisfactory answer to the customer with action and profession.。

Zoomlion service team thinks what customers want，Urgent needs of customers；Listen to the voice and usage of the customer，Check the condition of equipment on site，Guide the user to carry out standard repair and maintenance。In the process of this service, the appreciation of users is endless.，Really make the value of visiting service reflected.，The fault problem of the user equipment is solved.，It also has a comprehensive understanding of the user's needs.。Listen to your customers，Maintain good communication with customers。The service team of Zoomlion is dedicated.、Professional and ultimate service attitude，Highly recognized by customers。

Is every drop of sweat sprinkled，Every step without fear of hardship，Together, they constitute the most beautiful gesture in the hearts of customers.！Put the service into practice，Zoomlion service engineers are always on the way.。

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