Shantui 2023 Customer Care Travel | The Ends of the Earth Care Without "Qiong"

Recently，With“Quick, accurate, steady and ruthless·Worry-free use of the car”As the theme of the 2023 Shantui customer care activities came with a super high.“Face value”A tropical province—— Hainan 。

▌Choose Shantui，Choose the future！Mr. Xiao of Hainan has been buying cars since March.，Driving the roller of Shantui in HainanG98(Hainan Island Ring Expressway)Go，Everywhere you go，Level ten thousand meters。Shantui's single steel wheel roller is favored by him for its extreme compaction flatness and the highest exciting force in the industry.。Not only that，Its combined fuel consumption can be reduced by 8 percent%-10%，The advantage of continuous operation capability of up to 10,000 hours，Let Mr. Xiao have efficient operation results at the same time，It also paid off handsomely.。

▌Take advantage of the break，Our caring staff quickly carried out for Mr. Xiao's equipment.“Summer Care Complete Care”。Emphasis was laid on the inspection of the use of air-conditioning parts.，Fluorine the whole Vehicle、Repeatedly clean the air conditioning radiator、Measure the temperature of the cab for many times to ensure good cooling effect。Meticulous degree of working process，Let Mr. Xiao see the professional service of Shantui.，“Is it really as professional as external publicity?、Reliable！”

▌Start with the details，Keep up with customer satisfaction，Action is always the fastest indicator of execution.。When“Quick, accurate, steady and ruthless.Worry-free use of the car”When the slogan of Shantui Caring Line appeared at the scene of Boss He in Hainan，Boss He said with great emotion.：“I also bought a lot of construction machinery and equipment.，The service of your Shantui is the most timely.！Can you all arrive on time in such a heavy rain?，The service is unspeakable！”

▌The rain is a little lighter，The caring staff of Shantui immediately sent it to the customer.“Cool and refreshing”The service。Caring personnel for each equipment、Every detail has been carefully inspected and checked.，Have a productive conversation with each customer，Explain the customer's questions in detail and patiently，And teach customers daily use skills.、Maintenance and troubleshooting methods，Let customers feel the care and responsibility of Shantui for all customers.。While checking the air conditioner.，The customer also told us about his driving experience during this period.，And recommendations for performance improvement，The service personnel made detailed records one by one.。Focus on customer needs、Focus on customer experience feedback，And improve the high quality performance of the product.。Shantui has always been committed to creating greater value for every customer.，Make construction easier！

▌It's the scenery that makes you forget to leave.，The harvest of love is the heart.。This time“Quick, accurate, steady and ruthless、Worry-free use of the car”Customer Care Activity，It has been well received by customers in Hainan.，Customers expressed their full trust and recognition of Shantui products.，I also feel that Shantui is the leading enterprise of construction machinery.，On the quality of its products、Quality of service、Practice and concern of social responsibility。

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