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[XCMG Pioneer] Strictly Control Product Quality and Build Enterprise Lifeline

July 13, 2023

Know the responsibility in the heart、Take responsibility for yourself、Perform one's duties。Since its establishment, XCMG's vanguard team of Party members has always insisted on improving the quality of its products.“Market-oriented,Customer-centric”,Pay close attention to every piece of feedback information appearing in the market,Focus on technical research on major quality problems in the market,Go deep into the cause of the problem,Rapid implementation of quality closed loop,Give full play to the vanguard and exemplary role of Party members。

 Focus on products and go far“Quality”Win 

This day,The team received feedback calls from customers in Anhui.,Crack of fire pipe weld of asphalt tank of Asphalt Distributor on construction site。After receiving the information,Rapid response of quality improvement team,With“Solve the problem completely、Guarantee product performance”For the target,Organization technology、Manufacture、In-depth analysis of service and other departments。

“About the client,Is the most important thing.!”Team technicians quickly carry out joint investigation,From product structure design、Welding process scheme、Process documents、The key process and other aspects of the tank fire tube are analyzed in an all-round way.。Because the technical team is relatively young.,Lack of experience in dealing with difficult problems in tank welding。

“Then we'll walk out.!Go to the market!”Party members and cadres in the team took the lead in going to the user's construction site to investigate on the spot.,Go to the professional tank manufacturers to exchange and learn.,Find the gap,Make up for shortcomings。Finally, the welding process was optimized,An improved guidance document is output.,Advanced detection methods have been introduced.。

The manufacturing personnel synchronously form a professional tank welding team.,Determine the direction of subsequent product improvement,Arrange professional personnel to weld the fire tube weld of the tank body,Welding experts are invited to conduct centralized training for personnel.。

After 48 hours of intensive and non-stop experiments,,The improvement effect of the new welding scheme is obvious.,Also quickly in the market products.、Application on inventory and WIP。For Vehicles with market problems,Team and service engineers work together to ensure after-sales service of products,Rectify the customer's asphalt tank in a timely and efficient manner,Restore product performance,Guarantee product construction。

 Focus on the Market to Promote Service Transformation 

Act as the lead department for quality feedback information,Vehicles after market rectification,The quality team works with the service department to provide continuous feedback and improvement of the product.。Tracking multiple sites.、A plurality of Vehicle 200hAfter the above usage,The team completely solved the problem of cracking of the fire tube weld of the tank body.,In 2022, there was no cracking problem of fire pipe of asphalt tank of Asphalt Distributor.。

In the process of improving the quality of fist products,Team members start with“Three-year rustless asphalt station”Quality research projects as the starting point,Focus“Immovable spanner for 100,000-ton asphalt plant”“Chassis Care Products 50hZero feedback”Quality objectives,Keep a close eye on the market at all times,Hold on“Wuhua”Valuable opportunities for transformation and upgrading,Enhance core design capabilities、Manufacturing capacity、Service capability,Make up for the shortcomings of quality management,Insist on both rewards and punishments,Develop an atmosphere of full participation in quality,Achieve a 20% decrease in the early feedback rate of blockbuster products in 2022%,Highly recognized by the market and customers。

General Secretary Xi Jinping pointed out,“Quality must always come first.、Benefit first,Vigorously enhance quality awareness,Regard quality as life,Pursue high quality。”Future,The quality improvement team will also work together.、Keep forging ahead,To ensure product quality as the highest mission,Escort the Connotative High Quality Development of Enterprises!

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