Shantui 2023 Caring Travel | No Fear of High Temperature, Guard Wholeheartedly
July 10, 2023
Recently，With“Quick, accurate, steady and ruthless·Worry-free use of the car”As the theme of Shantui 2023 customer care activities came to Jiangxi.。
▌Dressed in red for love，Check and send cool in summer！The service engineers are ready to go before the expedition.，With confidence、Shout out with full passion“Shantui service，Always and everywhere”The slogan of the service，Then set off quickly，To complete the mission of sending cool to users.。
▌First stop，We came to a building materials company in Jiangxi.，The company purchased three loaders.，All used for road construction。Customer feedback after use：All three loaders are currently in use.，Shantui's loader，The attendance rate is quite high.，High efficiency and low fuel consumption。The customer was quite satisfied with this.。
▌Understand the general situation，The personnel of the caring line hold the fluoridation device.，Bend over to find out the reason。Step on the dust，Beads of sweat rolled down his forehead.。The hot sun shines on the service personnel.，The sweat on the back soaked repeatedly.，Forming patches of white alkaline flowers.。They carefully checked whether the air inlet of the air conditioner was blocked by foreign bodies many times inside and outside the cab.、Is there enough Freon in the air conditioner?，And enter the interior of the cab at the time when the sun is strongest at noon.，Measure accurate room temperature with a thermometer，Investigate all possible causes of poor air conditioning refrigeration effect，Make every effort to solve the worries of customers in summer work。
▌Farewell to the first stop，The care team set out quickly.，Came to Mr. Luo's construction site.。As a loyal user of Shantui for many years,，Mr. Luo, an individual user, has purchased the Bulldozer of Santai Shantui successively.，Mainly used for land development。The development of mountain roads is not as smooth as that of flat roads.，But Shantui's equipment has never been intimidated by any working condition.。Guide wheel、The driving wheel was covered with mud.，Weeds at the shovel，It is enough to see the hard working state of Shantui equipment here.。But at this time, they are full of fighting spirit like soldiers.，Accomplish the arduous tasks given by customers perfectly with various hard indicators，Won a perfect score from the customer.。
▌Master Wang is the service staff responsible for the equipment in this area.，He is even more familiar with the information of each device than he knows himself.。Maintenance、It is no exaggeration to say that the record of maintenance is as fast as the information output by a computer.、Correct。For boss Luo.，He has always been careful.、Master Wang, who is in charge, is treated as a good friend.。Master Wang is checking the air conditioning refrigeration of the equipment.，Check the service condition of the refrigerator，Ensure that each device can give customers a comfortable and cool experience in summer.。Boss Luo said：“Every summer you are so kind to check the equipment for us.，What do we have to worry about this summer?！”
▌Summer is hot，Care team members are not afraid of high temperature challenges，Then he came to a copper company in Jiangxi.，The company has nearly 20 Shantui equipment.，Mainly used for mining。As soon as the care team arrived on site, they began a complete overhaul of the equipment，Ensure that the equipment can dissipate heat quickly under the high-intensity working condition in summer.，Stable operation while providing a comfortable driving environment for the driver。Inspection by service engineer，On the one hand, check the key parts of equipment maintenance.、Maintenance precautions for different operating conditions and after daily operation，Detailed explanations and professional training were given to customers one by one.，And will experience over the years.、More suitable for Shantui equipment use experience and maintenance points are also unreservedly shared with customers.，Make the customer satisfied、It's comfortable to use。
▌Quick, accurate, steady and ruthless、Worry-free use of the car！Feel the needs of customers with heart、Care for customers with affection。Shantui has persisted in customer care visits for 15 years.，Go deep into the user site，Carry out equipment maintenance and customer care，Send cool and love to customers in summer。Carefully guard every journey，Have received unanimous praise from customers.。Every Shantui service personnel rushed to the construction front line of customers all over the country.，Ensure the efficient operation of each equipment，Make every effort to protect the whole life cycle of equipment used by customers！
