July 06, 2023
Create value for customers
Measure responsibility with footsteps Go to the mission with practical work
From inland to deep blue
Walk from the plain to the mountain
From China to the World
Serve global customers
Listen to your customers Solve customer concerns
Send care Pass on sincerity Solve your worries
Quality, mountains and rivers, service with heart
Sunward is with you
From south to north,From east to west,Sunward Intelligent Excavator Service is in full swing.……
Henan·Xinyang
June twenty seventh,With“Care for customers,Think what the customer wants”For the target,Sunward Intelligent Excavator Service Wanlihang Henan Station,Official departure!
Henan's first stop comes to Xinyang New County,It is understood that,There are many Excavators under the name of Boss Ma from Huangchuan.,First purchase of 60-ton Sunward excavator,He gave a very high appraisal.。
“Shanhe products have a good reputation,Friends who are engaged in this line are using it.,Many friends also recommend Shanhe brand.,So I do not hesitate to choose mountains and rivers.!”He has been engaged in stone mining in Xinxian for many years.、Crush、Excavation and transportation,Boss Ma keeps a low profile.,It is well-known in the construction machinery industry.,Mention Shanhe after-sales service,It's also a lot of praise.。
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Talk about what impressed him.,Boss Ma recalls,May 21, 2022, around 11 p.m.,The site is catching up with the progress of crushing.,Due to the large vibration,There is a glitch in the equipment.。After learning the news,Sunward intelligent service personnel immediately set out from the company.,It takes more than one hour and more than 90 kilometers to drive to a remote construction site.。Affected by sight at night,As soon as the service personnel arrived at the construction site, they pulled up the temporary lighting equipment.,Start fault checking one by one。In half an hour.,The device was successfully restored to service,The stationary excavator is refilled.“Vitality”。In time、Efficient、Patience、Professional service has once again been recognized by Boss Ma.。
Guizhou·Zunyi
Same time,Zunyi, Guizhou, more than 1200 kilometers away from Henan,Another team of Sunward Intelligent Service Wanlihang is also on the way to serve customers........
June 28,Sunward Intelligent Excavator Research Institute and the after-sales team jointly conducted a joint site visit to the users of the fourth national product in Zunyi area.。
Scene,The service team conducts comprehensive communication and exchange with customers.,Nearly ten service engineers check the use of equipment for customers,Check the hidden trouble of equipment,Provide suggestions for improvement,Escort the equipment。At the same time,Customers also recognized the equipment and after-sales service of Sunward Intelligent Excavator.。
Work from dawn to dusk,Climb in the mud,Roll in the dirt,The smell of diesel oil all over the body……It seems to be a symbol of after-sales service.,But these are not important for Sunward service personnel.,Everyone is concerned about“There are fewer excavator problems.,There will be more work to do.,The benefits created for customers are high.”,That's everybody's goal.。
Future,Sunward's service team will continue to be customer-oriented,Continuously promote the construction of service system,Continuously provide customers with more intelligent、Digital and efficient services,Remain true to our original aspiration,Forge ahead。
December 11, 2024,Dongfeng Commercial Vehicle 2025 Annual Partner Conference Held in Chengdu。Based on the final season of 2024,Dongfeng Commercial Vehicle joins hands with more than 600 dealers nationwide、There are more than 1000 representatives of mor
December eleventh,With“WE ARE ONE——A family、One heart、Work together、It's going to work”The 2025 Global Supply Chain Strategic Partnership Conference of China Heavy Truck Group was held in Shandong International Convention a
The other day,Final judgment of the People's Court of Changsha County, Hunan Province,It was found that Anbaituo Trading Co., Ltd. had caused damage to the commercial reputation of Sunward Intelligence.,Its behavior constitutes unfair competition.
December 2,Beijing Party Branch of International Corporation and Construction Machinery Party Branch of China Construction Machinery Corporation、The General Party Branch of China has launched“Forging New Productive Forces and Promoting New Indust
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