July 04, 2023
With the approach of high temperature,In order to improve the customer's experience of Liugong Guosi products.,Liugong took the lead in carrying out nationwide“Lead the fourth national team,The whole journey is worry-free”Service visit activities。
The event was officially launched in mid-May 2023.。Liugong Joins Hands with Cummins to Provide Meticulous and Thoughtful Special Inspection Service,Enhance customer experience engagement,Landing Service Standardization Upgrading Action,Build Liugong service brand。
When the patrol inspection is in progress
During the inspection, Liugong professional service engineers and Cummins technical specialist carried out a comprehensive inspection of the Excavator.,Deal with the problems found in time,Eliminate hidden dangers,Prevent trouble before it happens;Carry out professional training for the operator,Explain the equipment administrator's understanding of the equipment operation from the intelligent housekeeper.,Monitor the operation of equipment at any time。
In addition to the training, we also had in-depth communication with customers.;Facing the customer's problems and questions,Professional replies and answers were given one by one.,Timely elimination of customer's troubles and concerns。
● Liugong serves in the southwest.
● Engineer Liu serves in the northwest.
● Liugong serves in the south.
● Liugong serves in the east.
● Liugong serves in the north.
There must be tracking for products.,Demand must be responded to.,The ultimate service,In order to enjoy carefree!It is said that traveling thousands of miles is better than reading thousands of books.,For Engineer Liu,To travel thousands of miles is to continuously upgrade from products to service guarantees.,Do it bit by bit,Come to the customer,Walk into the customer's heart。This time“Lead the fourth national team-The whole journey is worry-free”Visit,Close the distance between customers and Liugong brand,Carefully do the details,Win trust with sincerity!
In the future, Engineer Liu will, as always, take the feedback and needs of users,Transformed into a driving force for internal improvement,Be diligent in improving service skills,Let users sincerely feel Engineer Liu.“Serve customers wholeheartedly”The idea of,Improve the customer's experience of using the fourth national product,Better provide customers with better quality、Efficient service,Create a better future together.!
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