XCMG: Journey of Thousands of Miles, Stay Together All the Way | This Service Team Is Really "Thai Pants Hot"!

June 26, 2023

At the end of the road, across the ocean.

The starry night is coming for you.

Since March of this year“Serve wholeheartedly”BrandSince the release，XCMG RoadOverseas service teamSet out with the same faith.，Footprints are everywhereEurope、 South Africa 、North America and Southeast Asia。Through a muddy mine.、Over the towering snow-capped mountains，They take one step at a time，WillIn time、The value of efficiencyService brought to users around the world。

Philippines、 South Africa 、Laos Service Training

The service outlets of XCMG products are all over the world.、The service was prompt and efficient，This is due to the full support of the service team of XCMG headquarters and the continuous improvement of the level of local service personnel.。In this year's service activities,，Road Overseas Service Engineer Complete Customer、Special training for operators and major outletsOver 40 times，The number of participants is nearly 300。·

FromEquipment principleToOperational practice，The training covers a range of key skills such as maintenance and troubleshooting。Under the guidance of service engineer，Everyone deepens their knowledge and understanding through practice.，Improve the skill level of the local service team。PeriodicValue-added trainingThe service also shortens the distance between XCMG and customers.，For the efficient construction of equipment to create a strong guarantee.。

European Service Journey Activity

For in-depth understanding of customer needs，Provide it with a close fit、Intimate value service，Xugong“Service Wanlihang”Set off again，AtMore than 10It is carried out simultaneously by the state，Visit nearly 100 customers。XCMG service team not only provides free product repair and maintenance services for customers，Also on the interior of the roller.、Grader protection and other technical details are further improved.。

Positive、Warm service attitude and professionalism、Efficient service level makes customers trust XCMG brand more.，And led to deeper cooperation.。

In the Turkish Service activities，GRThe 2205 motor Grader is participating in a pipeline Landfill project，CustomerNemliTalk about：“It's my first time to use XCMG Grader. The efficient power and comfortable handling performance fully meet our needs. And We are full of confident in its quality.”（This is my first time to use XCMG land leveler.，Its efficient power system and comfortable control performance fully meet our needs.，We also feel confident about the quality of the equipment.。）

There is a long way to go.，I will search from top to bottom.。On the journey of internationalization，XCMG uses every communication with heartDeliver on your customer commitment，Dedicated service every timeCreate the best experience，Committed to becoming a trusted global Road Machinery partner，Create higher value for global transportation construction。