Dreams are not as delicate as greenhouse flowers.，It is as tough as the snow lotus on the cliff.。13 years of XCMG career，Overseas Service Engineer Cheng Wei Walks Through the Cold in the Workshop，Across the heat of the tropics，The work place is changing.，What doesn't change is that he shines.“Service products，Serve the customer”A dream。
A journey of a thousand miles，It begins with a single step
2010，Cheng Wei joined XCMG after graduating from university，Engaged in equipment commissioning。At the beginning，Cheng Wei can only help with the master.，People around him were also afraid that the dirty and tired working environment would scare away the young man who had just entered the society.。
Cheng Wei knows in his heart，If you want to do this job well, you must have excellent skills.，Although the apprentice is easy, it is difficult to stand the beam after all.。So he encouraged himself secretly.，Consult the master modestly，Ask several times if you don't understand once.，After class, he groped for the knowledge he learned on the equipment alone.，And use the equipment debugged by the master for training.，Carry-on“The secret book”It is full of debugging parameters and debugging skills.。
“Cheng Wei is a good young man.， Young ，Steady。”See Cheng Wei so eager to learn，Teachers are also willing to teach.，From the performance index of the Excavator to the working principle of each component.，Cheng Wei's maintenance skills are advancing by leaps and bounds.。In ten years of assembly and commissioning work,，Cheng Wei is very strict in controlling the quality of products.，All the Excavators that came out of his hands were pasted.“Exemption from inspection” Logo ，“Advanced workers”“Young professionals”Such honorary titles are the recognition of his superb skills.。
Have a unique skill，Go to the mountains and seas
2021，Cheng Wei actively responds to the company's call to join the overseas product service team，Went overseas in December of the same year，Go to Laos to assist local dealers to carry out service activities。
When it comes to equipment inspection，Cheng Wei changed his usual reticence.，Began to gush：“Laos has a hot and humid climate.，Therefore, the sealing ring is susceptible to corrosion，Special attention is required。When the air conditioning system is turned on for a long time，Sufficiency of Freon must be checked，Otherwise, the driving experience of customers will be seriously affected.……”
Eight thousand miles of clouds and the moon，Within a month，Cheng Wei traveled all over the main roads and bridges from north to south in Laos.，Serve dozens of Excavators。Period，Cheng Wei also encountered a landslide.、Storms and many other emergencies，But it was saved，Finally arrive at the destination，Use your own expertise.，Eliminate hidden dangers for customer equipment。See a satisfied smile on the customer's face，The sense of achievement in Cheng Wei's heart also arises spontaneously.。
Sincere service，Dreaming far away
2022，Laos Pubiya Gold Mine purchased 42 sets of XCMG equipment，Including more than ten excavators.，Cheng Wei Enters Pubia Gold Mine as After-sales Service Personnel。In the strange land of Laos.，While he studies，Cooperate with local workers for equipment installation and maintenance。
One day in October，It rained heavily。XE370CASudden walking deviation and abnormal action of the excavator，Trapped in the mire and unable to break free.。Because the road to the scene is very difficult.，For equipment safety，Cheng Wei arrived at the scene of the breakdown in a pickup Truck in the rain.。After a quick investigation，Cheng Wei found that there was a problem with the main pump regulator.。
The clock is ticking，Water cannot enter the hydraulic system.，Cheng Wei used all the rain shelter tools to shelter the main pump.。Suddenly，The rain poured down.，Although Cheng Wei was in a mess, his eyes were as focused as one.，Clean the regulator with diesel oil steadily and orderly with both hands.。After cleaning and commissioning，XE370CAStretching the boom flexibly in the rain curtain，With a roar.，The steel beast jumped out with a strong power.。
During this time in Laos,，Cheng Wei has established a deep friendship with the customers and operators of Pubia Gold Mine.，In the process of using the equipment, he often teaches customers the key points of maintenance and maintenance experience.，Cheng Wei has won the recognition of customers from the heart with sincerity and hands.：“XCMG excavators, good! Mr.Cheng, great!”
Mountains and rivers are thousands of miles，Remain true to our original aspiration。Cheng Wei shines with the tenacity and responsibility of Xu workers.，In the process of internationalization of XCMG，He is not afraid of difficulties，On the Way to Dream，HeTogether with XCMG，Go forward with indomitable will。
