XCMG High Machinery Co., Ltd., Quality Service Is More Than One Side

June 06, 2023

Make every effort to build a high-tech industry

The first service brand

Help users succeed

It is the solemn commitment of XCMG Fire Protection to users.

However，Service is more than one side.，It includes choosing a car from the customer.、All aspects of the whole process from buying a car to using a car。

In order to comprehensively improve the high-altitude operation of employees in the high-altitude machineSafety awareness and skill maintenance level，Vigorously train high-altitude industrial talents，Help the whole industry chain science、Stable、Health，High quality development，XCMG is the leading enterprise of aerial work platform in China.，On the basis of continuous expansion and strengthening of after-sales service，Always insist on delivering top safety production services to every construction site through skills training。

Especially since last year.，XCMG insists on fire fighting“Walk out”+“Come in, please”Form of combination，From online to offline、From the headquarters to the region，Continuous layout of training investment，Upgrade the practical function of training，Promote the skills upgrading of aerial work platform practitioners，Let quality service“Walk out”， Customers will be satisfied“Come in, please”！

Come in, please

Theory+Practice A combination of two swords！

The well-prepared training course covers the safe operation of aerial work platform、Component resolution、Maintenance、Troubleshooting and other aspects of the Vehicle use process。

On-site teaching organized in the production workshop，Not only tell the students what to do,，Explain the principle more clearly.，Become the most popular course for students。

Do it with a real car“Teaching props”，Carefully teach the specific ways and means from product operation to troubleshooting。

The students said one after another.，This kind of walk into the factory，At”Heavy weapon jungle“The feeling of learning knowledge is great.。

Walk out

Teaching at home+Listen to your heart Combine two into one!

And“Come in, please”Correspondingly,“Walk out”，Communicate with customers at 0 distance，Listen to your users，To provide customers with more targeted services just needed。
From Mordor Shanghai to Gentle Suzhou、From the Ancient Capital of Xi'an to the Charming Xinjiang，XCMG Aerial Work Platform Service Training Team，Traveled more than half of China.，Deliver intimate training to customers' home，Bring warm greetings to users。

In addition to rich theoretical courses and detailed practical training.，Service personnel also entered the construction site through training visits and other forms.，Listen to the voice of customers and operators，Extensive collection of user comments and suggestions，To provide the most authentic voice on the front line of the market for continuously improving the technical advancement and quality reliability of XCMG's aerial work platform。

Future，XCMG Fire Protection will continue to improve“Come in, please+Walk out” A training model，Systematically improve training ability，Continuously transport high-skilled talents for the high-altitude industry，Help customers expand their business territory。