May 22, 2023
Revo Service All for youTop Ten Service Touching PeopleIssue 8
“Professional things,Of course, it should be done by professional people.。”This is what Zhang Taotao often says to customers.。He has been working for more than 10 years.,In addition to having extensive experience in troubleshooting,It also knows how to bring the optimal performance of the equipment itself into full play.,Make the equipment more fuel-efficient and more reliable construction operation。
March of this year,Master Zhang received the dispatch order.,An old customer responded that the Excavator had an oil leak problem.。During“The figure is convenient”The idea of,Customer entrusts other factories to carry out maintenance,Results Oil cylinder in half a year、Oil seal changed three times.,Oil leaks are still frequent.,Resulting in many delays in the construction period。
After receiving the maintenance task,Master Zhang arrived at the site on time.,It was found that the poor quality of accessories was the root cause of the problem.,Non-original parts lead to a great reduction in product performance.,Frequent problems。It immediately replaced the original parts of Revo for customers.,A comprehensive inspection was conducted for the equipment free of charge.,Prevention programs are provided for potential problems,Avoiding customers from facing more losses。
Maintenance expert
The customer looks skilled in operation.、The crisp and agile Master Zhang.,Can't help sighing:“Third-party accessories are cheap.,But the quality is far inferior to the original parts of Lovol.。The cost of several repairs adds up to much more than the cost of one service from Lovol.。Only find the professional after-sales service of the original factory.,To really save money.、Save effort。”Then go to Intelligent Revo.APPHow many sets of air filters have been ordered?,In case of emergency.。
In daily maintenance,Master Zhang often tells customers to use original parts.,So that the equipment can be more efficient and reliable.,Save fuel and worry。
Deep ploughing for many years,Zhang Taotao always insists“Speaking of、Do it、More thoughtful”The concept of service,Constantly hone and improve their maintenance skills in practice,At a professional level、Great service,Solve the urgent needs of customers,It is well deserved“Top Ten Service Touching People”。
There are many more stories,We'll see you next time……
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