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Fourteen years of inheritance! Sany Heavy Machinery's 2023 Service Journey is officially launched!

May 20, 2023

May 20,Sany Heavy Machinery 2023 Service Wanlihang Global Expedition Ceremony Held in Kunshan Industrial Park。

Fourteen years of inheritance,Stick to the service heart!

Since 2010,In May every year,Sany Heavy Machinery will sound the clarion call to serve thousands of miles.。This year,Sany Heavy Machinery has entered the fourteenth year of its long journey.。At this expedition ceremony.,Mr. Li Hongbao, Executive Vice President and Secretary General of Excavation Machinery Branch of China Construction Machinery Industry Association、Mr. Chen Jiayuan, Vice President of Sany Group and Chairman of Sany Heavy Machinery、Mr. Wang Zheng, Vice President of Sany Group and General Manager of Sany Heavy Machinery, and other leading guests,And friends from the media.、Service officers and customers friends came to the scene.,Witnessed this exciting moment together.。

Time bears witness to value,Serve thousands of miles of peers!

Mr. Wang Zheng, general manager of Sany Heavy Machinery, said in his speech.,At present, the construction machinery industry is in the stage of deep adjustment.,Although the journey is difficult,But we still uphold the Trinity service mission.,Always stay close to the customer,Actively carry out innovative service and customer care activities in the industry.,Continuously enhance the service competitiveness of the industry,Bring customers closer,Fulfill your commitment to customers with practical actions。

Mr. Li Hongbao, Executive Vice President and Secretary-General of Excavation Machinery Branch of China Construction Machinery Industry Association, went to the scene to congratulate the event.,He said:Service Wanlihang is Sany Heavy Machinery“In a paranoid manner,By all means,Make the service to the utmost.”The true practice of this service mission。Sany brings forth new ideas in the industry,Always lead the change of industry service direction。

The journey is full of vigor.,Set out again with a heavy responsibility!

On the journey of solving problems for customers,Whether it's the heat of the sun,It's still windy and rainy,Wherever there is Trinity equipment.,They can be seen everywhere.,They are working hard on the front line.“Excavator Guardian”——Service Engineer。 May ,The heavy machine was held“Salute to the guardian of the Excavator”A selection activity,The event invited the top 8 excellent service engineers to the event site.,They were awarded medals by Mr. Zhong Youfu, Service Director of Sany Heavy Machinery Marketing Company.。

Fourteen years of ingenious service,Sany Heavy Machinery adheres to the service concept,For 14 consecutive years, countless professional elites have been sent to all parts of the world.,Deep insight into customer needs,Improve customer experience,Deepen the quality of service。

At the flag-giving ceremony.,Mr. Li Lianwen, General Manager of Sany Heavy Machinery Marketing Company, to the Five War Zones、Pile Driver column flag-giving,Mr. Xu Qingwei, General Manager of Sany Heavy Machinery Overseas Marketing Company, presented the flag to the international column.,The regional representatives committed to 100 standard actions for patrol inspection.%Carry out,Customer 100% Satisfied 。

The Global Service Journey lasts for four months.,More than 2500 service engineers will be deployed.、More than 2100 service Vehicles,Go all over the world to carry out patrol inspection services,Focus on customer needs、Use of equipment、After-sales service、Inspection is carried out in many aspects such as spare parts demand.,SANY Service Digital Platform“Yi Weixun”Focus on intelligent services,Promote service intellectualization、Informatization、Visualize change,Optimize new service experience,Effectively solve customer pain points,Create greater benefits for customers。

With Chairman Chen Jiayuan's“Go to war”Orders,Colorful smoke soared into the sky,The sound of gongs and drums is loud,The siren sounded,This new journey of escorting customers is officially opened.!Insist on leading China's construction machinery industry.,It will continue to lead the new trend of the development of the industry service system.,Driving the New Service Reform of China's Construction Machinery Industry。

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