Customer Care Travel | Raging Thousands of Miles, Shantui Customer Care Travel Starts in 2023!
May 04, 2023
▌Pursue every dream with the full power of rapid speed.，Ignite every hope with passionate faith.。By 2023“Quick, accurate, steady and ruthless·Worry-free use of the car”Shantui Customer Care Activity officially kicked off in Kubuqi Desert, Ordos, Inner Mongolia.。On the vast land.，Shantui uses a full range of products to fight for every inch of land.，Serve every customer with the most sincere attitude.。
Take responsibility and be honest all the way
▌In recent years，As the sustainable strategy has become the main theme of China's construction and development.，A large number of major new energy projects have been launched nationwide.，As“The most important weapon of the country”Shantui，Naturally, it will not be absent from the great cause of building a new era.。The pilot project of the new energy base project visited this time，A total of ShantuiSD17TAndSDMore than 70 sets of 16 equipment，In addition, equipment was purchased in the early stage to participate in desert control.、Photovoltaic project construction，The total amount is as high as more than 100 sets.。Pilot project of new energy base in the north-central part of Ordos in Kubuqi Desert“Standard ground”Construction site，The rumbling sound of machinery is heard all the time.，Hundreds of mountain Bulldozers shuttled back and forth.，The site leveling operation was carried out in an orderly manner.，Bring unprecedented noise and vitality to this land with perfect and powerful power.。
▌Customer Service Center enters the desert，The pilot project of Inner Mongolia New Energy Base will be the first stop of this year's customer care trip.，Just use it“Quick, accurate, steady and ruthless”The service helps the project construction to be completed efficiently.，With high quality、Great service，Let customers feel the kindness of Shantui people.。
Keep improving and use the car without worry
▌The desert high temperature is coming.，Shantui Service Team“Hurry up”Quick response，Contact with the project construction unit，Equipment problems in high temperature weather should be solved.“Quasi”Make sure to predict，To ensure equipment performance“Steady”Qualitative，Shantui is used“Harsh”Strict service requirements，Troubleshoot all devices、Maintenance shall be controlled layer by layer，More than 100 equipment for customers were inspected before the summer.，Check the cooling effect of the air conditioner several times，The radiators were tested emphatically.，To ensure that customers have a very comfortable driving environment when summer comes.。Use the most professional service skills to achieve excellence，Let the customer use the car without worry、Worry-free for life。
Defend wholeheartedly and inherit with heart
▌During the visit，The construction unit praised the arrival of the caring personnel.，One of the project leaders said so.：“I've been working on construction machinery for almost 30 years.，It can be said that I really witnessed the growth and development of Shantui.，I have come into contact with countless mountain pushing equipment.，From the earliest purchase of ShantuiSD13 Start，Take the equipment to travel north and south.，Traveled more than half of China.，The equipment performance of Shantui is really a word.“Zan”，I have also been exposed to the equipment of other manufacturers.，But I still feel the most comfortable to use the mountain pushing equipment.。Heat dissipation of Shantui、Tightness，It is highly matched with the operating environment in desert areas.，In particular to a special ship-shaped reinforced track shoe.，It is easy to turn quickly on the sand dunes.，It's like walking on the ground。Now my son has taken over my career.，I hope he can grow up with Shantui.。What I really want to say is that Shantui's caring service is really thoughtful.，Always think of the front of the customer，Let us enjoy high quality product performance at the same time.，It's even more enjoyable.“ God ”The feeling of。”
▌Visit to the end，The construction project team members put forward valuable improvement suggestions to us.，Accompanying personnel carefully recorded one by one.。As the customer said，Shantui has become their product of choice for generations.，As a mountain pusher.，We will, as always, protect the Shantui brand with our heart.、Pass it on with your heart。
▌Across the desert、Traveling thousands of miles，Only to ensure the efficient operation of each equipment，Be kind all the way，Take responsibility all the way，Escort the whole life cycle of equipment used by customers。Heart、Care for customers with affection，Only for the continuous innovation of service mode。Shantui Customer Care Line has never stopped for 15 consecutive years.，It's the mountain pushing people, right?“Customer satisfaction is our aim”The practice of this core value。
