Lovol Heavy Industries Co., Ltd.: Service Moving Character Story | "Master Kong" with One Specialty and Many Abilities

April 23, 2023

Revo Service All for youTop Ten Service Touching PeopleIssue 7

In Zhejiang

Lovol Differentiated Products and Multifunctional Accessories

Hawk hook arm、Shell Bucket、Breaking Hammer

Lifting cab and so on.

Customers are all over the working conditions of large and small

Today's hero Wang Kangkang is

Designed for customers with such products to provide thoughtful service.

Because it's in the name.“Kang”

Clients and friends prefer to call him“Master Kong”

Since the beginning of 2023，Wang Kangkang is very busy.，In the area he serves.FR700F、FR800FBecome a best seller，As required by customer working condition，It is a common choice to install breaking hammers.，This is what Master Kong is best at.。

Mine excavation delivery site

The breaking hammer has high working intensity.、The operation time is long、The working condition is bad，The maintenance of equipment is very important.。Master Kang rushes about every working condition every day.，Escort the efficient operation of equipment，Become a regular visitor to the customer's worksite，The operators laugh that this is“Master Kong”Brand Breaking Hammer。

One specialty and many abilities

The installation and maintenance service of the breaking hammer belongs to Master Kong.“One specialty”，Boat Dig、Shell Bucket、Hawk hook arm……It's Master Kong's.“Versatility”。Hydraulic Piping for Various Differentiated Products、Installation method、Maintenance interval，Master Kong knows it by heart.。

But，Facing the diversified needs of customers，The continuous development of the market，Master Kang is not satisfied with the status quo.。Linde Hydraulic Training、Training of the fourth national new product、Mining training……Every training and learning organized by the factory，He was always the first to sign up.，Continuously learn and understand the latest product knowledge and cutting-edge high-end technology of China IV.，Keep surpassing yourself，Provide thoughtful service to customers。

He said that the customer's recognition of his work is the greatest driving force for progress.。Master Kong always practices“Customer satisfaction is our aim”Core values，With thoughtful service again and again，Deeply won the trust of customers.。