Sany Heavy Industry Co., Ltd.: Sincere Service | Sandstorm Drive 307 kilometers to go out for rescue late at night

April 19, 23 p.m.：51，Guo, the stationmaster of Sanyi Heavy Card Hami Chengtai Service Station, is sleepy.，Receive an emergency rescue work order，Zero now，Stationmaster Guo quickly sobered himself up.，Call the customer to find out the situation。

Original ，The customer's Vehicle was blocked at night due to an air leak in the cold box，The Vehicle is now off the highway，Stop at the roadside and wait for the rescue of the service station.。

Distance to fault ground307 kilometers，The local area is blowingSandstorm，The weather conditions are quite bad.。Until the wee hours of the morning，The driver is driving with a heavy load.，Quite anxious。Hami Chengtai Service Station Guo Station Master While Calming the Driver's Emotion，On the one hand, he learned about the Vehicle failure by telephone.，Carry out preliminary troubleshooting and locking。

Think of the time has passed the morning.，The driver may not have eaten yet.，In addition to bringing all maintenance tools and accessories，The stationmaster Guo specially brought instant noodles and water for the driver.。The heart is the user，Guo stationmaster also drove 307 kilometers together.，Against a sandstorm，Go to the parking place of the breakdown car without stopping.，Go out to rescue。

Three in the morning，The sandstorm weakened slightly，Upon arrival at the scene，Service engineer quickly locks out intercooler fault condition，And replace it as quickly as possible.。

In addition，To make the driver feel more at ease.、 Don't worry ，The service engineer simultaneously re-inspects the intercooler air inlet pipeline and other related accessories，After eliminating all potential failure risks，To return the vehicle to the driver.。

Look at the phone，The time has comeSix in the morning，Considering that the driver drove out in the early morning.、Catch up with the time node，Worried that there may be other uncertainties in subsequent driving，Guo stationmaster plus driver's WeChat，Pull a communication group，Tell the driver to keep in touch with any situation at any time.。

No matter how bad the conditions are.，Severe cold and heat、Sandstorm，When a customer calls Trinity Services，The whole team will do everything they can.，Solve problems for customers，Only for sincere service。

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