April 18, 2023
February 2023 1-2 days,Tietuo Machinery for two days“2023 Training Meeting for After-sales Service Personnel”A successful conclusion。Tietuo Machinery has been established so far.,Always with“Sincere service to customers”As the source power of the company's development.。To further build a high-quality customer service guarantee team,At the beginning of the new year, the company has carried out theoretical and practical training on equipment operation and maintenance for all customer service personnel.。
This training will be hosted by Tietuo Machinery Customer Service Department.,The company's technical research and development backbone as a lecturer,Focus on training customer service personnel to quickly judge and deal with common faults of various products under the company.,From the perspective of the actual interests of customers,Practice“Create maximum value for customers”Corporate mission。
End of training,The company's management team and all the after-sales training personnel gathered together for a discussion.。Through face-to-face conversation.,To sort out and decompose the difficult problems encountered by customer service personnel in the past year,Responsibility should be assigned to the corresponding functional departments to tackle key problems.,Improve the company's service quality to customers。
The quality of customer service is really related to the image of enterprises.。Hope that all customer service personnel in the company,All of them can improve their professional and technical abilities through this training.,Improve personal accomplishment,Solve problems for customers with more enthusiasm and faster response speed。
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