April 14, 2023
April 13,Yingfeng Environment“Quality Leads Service to Win”The opening ceremony of the first full-scene test base in China's environmental sanitation industry was successfully held in Changsha Industrial Park.,This conference deepens the focus on product quality and service quality,Officially released “Peak speed care”Service brand andINFORE DEMSYingfeng Energy Management System has opened the first full-scene test base in China's environmental sanitation industry.,Attracted hundreds of customers to attend the meeting.。
Chairman of Yingfeng Environment、CEOMa Gang said in his speech at the press conference.,As a leading enterprise in the domestic environmental sanitation industry,Yingfeng Environment always provides customers with the best products.、The best service、Create the greatest value,It is the first priority to meet the needs of customers at different levels in an all-round way.,Committed to creating benefits for customers with high-quality one-stop worry-free solutions,Continue to lead the industry to serve the construction of beautiful China,Embrace people's livelihood。
Chairman of Yingfeng Environment、CEO Ma Gang
For a long time,Yingfeng Environment Continuously Optimizes Product Quality Mechanism,Relying on more than 20 years of technology research and development accumulation,At present, Yingfeng environmental sanitation equipment has achieved all-weather.、Full scene application,Product standards reach 3 continents(Asia, Africa and Europe)International standards。According to statistics,At present, there are more than 200,000 sets of Yingfeng environmental sanitation equipment on the market, which have been manufactured for many years and are still creating value for customers.,The product is stronger after a long time,Quality shows ingenuity。
Ren Yu, Director of Environmental Quality Management Department of Yingfeng, Releases Quality Strategy
To build a highland of product quality continuously,This press conference,Yingfeng Environment focuses on R & D、Manufacture、Management of three major quality links released new“Quality leads,Customer first”Strategy,Redefine Quality Management System。R & D link,Based onIPDApplication of Integrated Product Development Mode,Infore Environment has achieved strict quality control in the process of new product development.,It has formed a product research and development orientation aiming at customer needs.,Products are designed for customers on demand.;Manufacturing link,Yingfeng Environment has the first digital intelligent factory and intelligent green factory in the industry,The qualification rate of key processes reaches 100%,Product production cycle shortened by 40 percent%;Management link,Yingfeng Environment has created the most advanced environment in the whole industry、The most comprehensive digital management system,Supported by the wisdom of nine core information systems,Production management and customer service efficiency have been greatly improved.;In addition,Yingfeng Environment implements a strict supplier access and elimination mechanism、Parts inspection system and quality management system for the whole production process,Dedicated to providing customers with quality products。
Digital Intelligent Factory and Intelligent Green Factory
To improve the overall quality of service,Deeply Enabling Customer Value,Yingfeng Environment has launched a brand new“Peak speed care”Service brand,Carry out in full“Straight repair+”Smart Housekeeping Service Mode,Committed to bringing customers a new full score experience。
Zhang Liangbao, Executive Vice President of Yingfeng Environment and Director of Marketing Management Center, released the service strategy.
It is reported that,Yingfeng environment is brand new“Peak speed care”Service Branding Redefines Customer Service Standards around Product Equipment Lifecycle Management,It's brand new“1314”Service standards——“A quarter of an hour to respond to the customer;It leaves in 30 minutes,2 hours to main service area;Handle general faults within 1 day,Deal with major faults within 3 days;Free active service 4 times per quarter”。On this basis,Yingfeng Environment Deeply Broadens the Distribution of Service Resources,Full deployment “1314”Resource layout——“1 platform;300 service outlets;1000 Service Engineers;400 5-center service stations”,Ensure that the customer is provided with“Responsive and thoughtful、The service is warm、The quality is assured、Price is public-minded、Rest assured all the way”Five“Heart”Service。
Peak speed care“1314”Service standards
Peak speed care“1314”Resource layout
At the same time,To create a new trend of intelligent housekeeper service,Yingfeng Environment“Straight repair+”Intelligent housekeeper service mode is supported by intelligent after-sales service management platform.,In the form of manufacturer's direct repair service,Improve service in an all-round way、 Accessory 、Efficient process management for three delivery parties,Actively explore customer needs and customize service content、Fine design,Turn passive response into active service,Improve service efficiency and quality in an all-round way,Reduce customer repair costs。According to statistics,The direct repair service of Yingfeng Environmental Factory can save 5000 yuan per Vehicle per year for customers.,It can effectively save the maintenance cost of the whole life cycle of the Vehicle by 50000 yuan.。
Yingfeng Environment“Straight repair+”Smart Housekeeping Service,Save maintenance costs for customers
At the moment,Emerging energy technologies are being updated and iterated at an unprecedented rate,Become the core driving force of global energy transformation。Afterpeak control system 1.After 0,This press conference has launched a blockbuster.INFORE DEMSSurplus Peak Energy Management System。It is reported that,The carrying application of the system can realize the design of the three-power system、Vehicle control、Upper control system、Energy consumption optimization in 12 key areas such as drive system,The energy consumption of the whole vehicle is reduced by 20% under the same working condition%,System efficiency improvement 21%;At the same time, with the application of lightweight technology,The curb weight of the whole vehicle is reduced by 10%At the same time, the purchase cost of the whole vehicle is reduced by 9%,Comprehensively reduce customer car purchase and operating costs,Leading the innovation and development of new energy and sanitation。
INFORE DEMSSurplus Peak Energy Management System
At the signing ceremony of strategic key customers,Yingfeng Environment Signs Strategic Cooperation Agreement with Strategic Customers,Jointly create the advantages of coordinated development,To lay a solid foundation for achieving mutual benefit and win-win results.。
Signing ceremony of strategic key customers
In order to comprehensively improve the applicability of products,Yingfeng Environment opened the first full-scene test base in China's environmental sanitation industry at this conference.,The test base covers an area of 1..50,000㎡,Collection of urban roads、Municipal pipe network、Landscaping and other full-scene test sites are integrated.,It is divided into eight major product test zones.,Nearly 30 simulation test scenarios,Deeply restore the actual operation scenario,Fully meet the comprehensive independent test requirements of the basic performance of the vehicle and the operation capability of various products。
Opening ceremony of the first full-scene test base in China's environmental sanitation industry
This year's press conference was unveiled, covering cleaning.、 Cleaning 、Garbage collection and transportation、Municipal emergency、Small equipment、A total of 32 new products, including environmental monitoring equipment,And the products are respectively arranged on the washboard road、Curtain Wall、Soundproof screen、Hedge、Pedestrian service road、Guardrail cleaning、Bus stop、Climb、Mute、Emergency、Waters、Fire control、Deep cleaning of the pavement、Rain test、Landscaping、High speed、Garbage sorting、Hydrogen Energy、Monitoring and other scenarios,The presentation mode of deep integration of new products and operation scenes will bring more intuitive and real experience and feelings to customers.。Under the professional explanation and answering questions,Customers fully understand the performance and advantages of this new product,The atmosphere at the scene was very hot.,The unique form of the conference has also been highly appreciated by customers.。
Future,Yingfeng Environment will actively practice“Make the world cleaner,Make the future better”Corporate mission,Surround with“Intelligent equipment、Smart Cloud Platform、Intelligent service”As the core of the smart sanitation strategy to create a strong competitiveness of the company,Continuously promote product technology change and service innovation,Continue to create greater value for customers,Leading the Green Transformation and Development of Environmental Sanitation Industry in an All-round Way,Create a better future。
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