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Exclusive interview with Lv Qi: 22 years, constantly jumping out of the comfort zone and growing up with Sandvik

April 13, 2023

In a three-hour interview,,Lv Qi sits like a bell.,Without the slightest tiredness.,Face any questions,He can talk freely.,He gave a clear answer without thinking.,All kinds of time nodes and business data are also handy.,Its working status can be seen.。Perhaps it is these qualities and exuberant vitality.,Driving him to seek new changes all the way.。Engineer from the design Institute,Gold Sale to Sandvik,To Crushing and Screening Product Line Manager,Then to rock treatment technology in China.CEO,How did he complete the role change??What's the story behind this??

“There are two roads in the woods.,I chose the one less traveled by.,It makes all the difference.。”Choose,It almost runs through the story of Lv Qi and Sandvik.。At those critical moments.,Without exception, he chose to jump out of the comfort zone.,To meet new challenges.,Also wrote a new wonderful.。

Lv Qi in 2023SRPSpeech at the Dealer Conference

“Retrograde”An engineer

2002,When Lv Qi stepped out of the gate of the design Institute where he had worked for 14 years,When I went to Shanghai to fight alone.,Behind it was the surprise of his former colleagues.。This is the unit that others dream of.,He did a good job.,I have to resign。

Lv Qi's father is an expert in the field of crushing and screening.,He is also one of the founders of concrete artificial aggregate in China.,Being influenced by what one sees and hears since childhood,It also affected Lv Qi's career choice.。1988,Lv Qi graduated from the major of mineral processing,Assigned to the Central South Survey and Design Institute,Be responsible for the design of artificial aggregate system of the hydropower station。From now on,He and the stone、The Crusher formed an indissoluble bond.。In the design Institute,Lv Qi studied it carefully,It soon grew into a technical backbone.,It has also been recognized by colleagues.。

Due to work reasons,Lv Qi has many contacts with some sales of Sandvik.。They often go to war alone.,A man is like a team.,When negotiating business,Even take all the office equipment with you.,Even printers are no exception.,Strong business ability、And that work efficiency is high,The style of conversation also reveals rich experience and vision.……All these left a deep impression on Lv Qi.。

With the deepening of communication,Sandvik's advanced technology and management concepts,Gave him a greater touch.。At that time,Sandvik, in its expansion phase, is looking for talent.,He also threw an olive branch to Lv Qi, who had outstanding abilities.。After much thought.,Lv Qi decided to jump out of the comfort zone.,Welcome more possibilities。

A half-hour turnaround sales newcomer

After arriving in Shanghai.,Lv Qi became a big customer sales of Sandvik construction machinery.。In those days,Sandvik has no induction training.,No technical support and other positions,Sales should learn product knowledge by themselves.,Practice hard work。However,This is not difficult for Lv Qi.,In the previous work,He has accumulated solid professional knowledge.,Demand for industry and customers,And different brands of equipment have a clear understanding.。After entering Sandvik,With rich knowledge reserves and strong learning ability.,He quickly changed his role from a technician to a qualified salesman.。

Lv Qi Introduces Sandvik's Values

Lv Qi still remembers his first order.。It was two months after he entered Sandvik.,The team leader said that there was a project that might purchase equipment.,Let him have a look.。Actually,At that time, the customer had basically decided to purchase the equipment of a German brand.。After Lv Qi arrived at the scene,,Both the construction unit and the owner pass the buck to each other.,He relied on his keen insight.,Quickly found the owner's responsible person and won the opportunity to introduce the product.。

Based on an understanding of customer needs,Combined with its own expertise in technology,Lv Qi spent half an hour.,Make customers realize that Sandvik's equipment has better performance,In the long run, it is also more cost-effective.,And finally succeeded in winning the order.。Take this as a starting point.,Lv Qi gained more customers.,The performance is better and better.,And promoted to regional sales manager.。

The first decade of the 21st century,China has entered the fast lane of economic development.,Relying on professional technology and excellent equipment,Sandvik's business is going very well.。“At that time,There are many large-scale engineering projects,High demand for quality equipment。Our team is also very professional.,Often have very Frank exchanges on technical solutions.,Focus on developing markets and meeting customer needs,The business is developing very fast.。At its peak,The average annual performance of each person is 100 million.。”Recall the past achievements.,Lv Qi was in high spirits。

Unbreakable reformers

The market is always changing.,2011—2015,Due to the external economic crisis,,And the reorganization of the internal structure,Sandvik Construction Machinery China has encountered many unknown challenges.,Whether it is the whole machine market or the post-market.,Have fallen into a bottleneck period of development.。

Faced with such a situation.,Lv Qi was once deeply confused.。He doesn't know what his future career path should be.,Do you want to stay and continue serving Sandvik??

Been here for 14 years.,Lv Qi has deep feelings for the company and his colleagues.,I don't want to see the business line that has paid countless efforts sink.。And at this time,Fixed Crushing and Screening Industry Manager Job Vacancy,Be it professional competence or seniority,Lv Qi is a very suitable candidate.,With the encouragement of leaders and the support of colleagues,He succeeded in applying for the post.。By 2016,Sandvik undergoes major organizational changes,Formal merger of mine and engineering,Lv Qi was appointed as the product line manager of crushing and screening.。

In less than a year.,The number of people in the team managed by Lv Qi has changed from several to dozens.,Then it became nearly a hundred people.,The burden on his shoulders is getting heavier and heavier.,The company's situation has not been fundamentally changed.。Lv Qi relies on his own products.、Understanding of the market,Competitor and customer insights,Decided to lead the team out of the comfort zone。

Lv Qi is with some colleagues in the team.

Lv Qi proposed a bold reform measure.:Bundle the sales personnel in the front-end market with the service personnel in the after-market,Provide full life cycle services for customers。

The idea met with resistance as soon as it was put forward.:“I couldn't accept it at first.,The workload has increased,Need more time to deal with post-market business。”A salesman said.。Service engineers in the post-market are also confused.:“How to cooperate with sales??I need to do some work that I am not familiar with.,The work has become more difficult.。”

Lv Qi has his own considerations.:“Complete machine sales business,It is mainly used for large projects.,It is greatly influenced by the environment and policies.,Then the market is the ballast of our business development.,It determines the future development of the enterprise.,Key factors affecting profit contribution ratio。The disconnection between the whole machine and the aftermarket,Will result in a decrease in customer satisfaction。At the same time,Everyone's pay and income are not equal.,It also has a great impact on the development of the team.。”

In addition,Construction machinery and mines have been separated for nearly 10 years.,There is a big difference in the style of doing things.,How to lead the new team?,It is also a difficult problem.。“If we still go on in the original way.,Must be a dead end。”Lu Qi believes that reform is imperative.。

September 2016,Shen Tong, President of Sandvik Mining and Rock Technology China, was appointed,He expressed support for Lv Qi's idea.,Let him do it.,And drive change across the company.。After many investigations and repeated communication.,Lu Qi listed a perfect reform plan.,It was quickly supported by some colleagues.。

 

Sandvik is a stable company.,Such radical reforms.,Never showed up.。When Lv Qi reported the plan to the two responsible persons of the group,,They think it's incredible, too.,The previous two communications ended in failure.。With the continuous efforts of Lv Qi,They realized the necessity of the plan.,Finally determined to break the rules together.,Meet the challenge。Thus,Sandvik's First Full Life Cycle Service Team Reform Officially Opened。

 

In order to push forward the landing of reform,,Lv Qi actively mobilized all forces.,Help everyone to unify their understanding,Enhance relevant skills。September 2017,Lifecycle Service Training Held in Shanghai。The group attaches great importance to the reform of the Chinese market.,In order to communicate with everyone without obstacles.,The headquarters also specially brought simultaneous interpreters to the meeting.。This training,Let employees have a deeper understanding of the whole life cycle service.,It also really recognizes this model.。

 

Lv Qi firmly believes in Sandvik's excellent products and equipment.,With the joint efforts of all.,Must be able to provide customers with professional、High value services,So as to drive the growth of overall performance.。

 

2016,The company's performance began to rebound.,After that,Every year, the performance is steadily climbing.。The employees also felt the change.:“I couldn't finish the task before.,In 2017, we completed 300%The mission”;“We get all the year-end bonus every time now.” ;“We have more and more confidence in the company's strategy and future development plan.,More recognition of the leadership”……At the same time,This model,It has also been rapidly extended to Sandvik companies around the world by the group.。

 

Big brother who cares about the family members of employees

Although Lv Qi is the initiator and leader of this reform.,But he believes that every employee is fully committed.,Pay with your heart,Is the key to success.。As a manager,He's like a big brother.,Put yourself in everyone's shoes and provide support in many ways.,I hope you will get a good reward.,You can also feel real care.。

Chinese New Year every year,He wrote thank-you letters to the families of his employees.,And mail the Spring Festival gift package to the family members of the employees.。Considering the development of China's economy,,He took the initiative to fight for the group.,Increase everyone's travel allowance。During the epidemic,He arranged it himself,Provide protective measures for employees,Ensure everyone's safety during the business trip.。In the interval of busy work,He likes to play table tennis with the staff.,Exchange feelings。He encourages people to cultivate their own interests and hobbies.,Also try to create a relaxed and lively working environment.,Make everyone happy to work.,Life is more colorful。

Lv Gai wrote a thank-you letter to employees' families.

“In order to provide good service to customers,The work intensity of our staff is high.,Some colleagues travel 20 days a month.。I thank you from the bottom of my heart for your efforts.,I also thank the family members of the staff for their support and understanding.。”Lv Qi said sincerely.。

The hard work of the staff,Lv Qi keeps it in mind,Customers see it too.,Many colleagues expressed their admiration for this.。Sometimes,Other companies want to pay high prices to poach some talents.,But no one was impressed.。Strong cohesion within the team,Leader's understanding and support,And family members' recognition of the company.,Let everyone be proud of being a Sandvik.。

In addition to paying great attention to the care of employees,,In management,Lv Qi likes to do more practical things.,Don't talk empty words,Advocate fairness and justice,Emphasis on technology and professionalism,This is also highly in line with Sandvik's corporate values.。“Management cannot be perfect.。At work,Many problems or loopholes will be found.,Then we adhere to a general principle.,Solve problems as soon as they are found,Don't let problems stay overnight.。”Lv Qi said。

January 2021,Sandvik Formally Establishes Rock Treatment Technology Business Unit,Become one of the three core business units of the Group。It is widely expected,Lv Qi became the president of Sandvik Rock Processing Technology in China.。

These years,Although the business was once affected by the environment.,But Lv and his team are still making steady progress.,For the mine、Customers in construction engineering and other fields,Provide quality products and services。At the same time,The team also followed Chinese enterprises to go abroad.,Enter the overseas market,Make the business prosperous。

Lv Qi introduces Sandvik's products

From the high-spirited prime of life,Up to now, there is gray hair on the temples.,Lu Qi has been in Sandvik for 22 years.。In his heart,Sandvik is a university.,He said:“I am constantly learning here.,Boosted my expertise.、Manage knowledge,It also updates my understanding of the industry.,Let me stand on a new height.。Be able to serve this century-old shop,It's my pleasure.。

 

 

 

 

Face the future,Lv Qi is full of confidence.:“As an industry leader,In addition to maintaining our product advantages and service advantages,,It is also exploring a systematic talent training mode.,Hope to cultivate more talents with comprehensive ability of life cycle service,Serve customers better。Now,We can expand our business on a larger scale.,Will continue to expand more new business areas,Participate in more major construction projects and mining projects,Contribute to China's economic development。”

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