Spanning eight thousand miles, Qunfeng people create excellent after-sales service with ingenuity

March 20，The after-sales team of Qunfeng Machinery has received the guarantee needs of customers in Xinjiang.，Team members immediately conducted a comprehensive analysis of the malfunctioning equipment.，Fly to Xinjiang at the first time，Start Qunfeng Machinery's After-sales Tour in Xinjiang。

The northwestern region of Xinjiang is known as“A strange land from the West，The spiritual soil outside the world”A good reputation，The territory is vast，The scenery is beautiful。At this time, Xinjiang is still in the rainy season.，Great temperature difference between day and night，To ensure that the maintenance can be carried out smoothly，The after-sales team dispatched by Qunfeng Machinery contacted the colleagues of Qunfeng Xinjiang Service Station as soon as they got off the plane.，Drive together to the customer's factory。

Northwest Xinjiang（Source：Sohu News）

Carry out maintenance this timeYesYesQS1300 full-automatic block production line，The forming main machine“Supersonic” QS1300 concrete product forming machine adopts electro-hydraulic integrated technology.，The brick making cost can be greatly reduced.，Compared with the ordinary Brick machine, the production capacity is larger.，The benefit is higher，And that adaptability is wide。At the customer site，Qunfeng after-sales engineers found that although after a long time of use,，But the machine is still as shiny as new.，This is due to the excellent product quality of Qunfeng and the careful maintenance of customers.。

Purchased by Xinjiang customersQS1300 full-automatic block production line（Source：Qunfeng Machinery）

The primary issue to be addressed in this repair is the aging of the machine's cooler。In order to ensure the normal operation of brick production line equipment of customers，After arriving at the destination, Engineer Zhuang, the representative of the after-sales team，Immediately check the fault of the cooler of the production line.。While checking，Engineer Zhuang also answered questions related to the daily operation of the machine for customers.，Shared a lot of maintenance expertise。After several hours of troubleshooting,，Engineer Zhuang successfully completed the maintenance task.。

Engineer Zhuang patiently maintains the customer's equipment.（Source：Qunfeng Machinery）

Negotiate together，Discuss together，It is the most effective way for Qunfeng after-sales team to communicate with customers.。After the customer puts forward the demand，The Qunfeng after-sales team will develop targeted solutions.，RealizationOne-stop service。This service model minimizes response times，Guarantee the normal production of customers，It has won the praise of many customers.。Within 48 hours of receipt of customer request，Qunfeng's after-sales engineers traveled eight thousand miles from the warm and pleasant southeast coast to the customer site in Xinjiang.，Its fast response speed and professional solutions make customers praise the after-sales service of Qunfeng.。
“I have bought Qunfeng's brick production line for a long time.，Unexpectedly, the after-sales service of Qunfeng is still so fast.，Solved my problem in less than two days.，I want to say thank you to you.，Thank you for your timely support.。”

-Xinjiang Customer Mr. Wang

Engineer Zhuang patiently answered questions for customers.（Source：Qunfeng Machinery）

“Selling products is just the beginning of Qunfeng service.。”Adhering to this concept，Thanks to excellent products and professional and fast after-sales service guarantee，The market recognition of Qunfeng is increasing year by year.。Behind the Qunfeng Xinjiang Service Team，It's a Qunfeng major、Strong service system，Every service engineer travels all over the country.，Make unremitting efforts to build gold medal service in the industry。This is also the main reason why Qunfeng Machinery can become the leading enterprise of Brick machine manufacturing in China.。

Previous: The first batch of new energy mixer trucks in Heilongjiang have been put into operation! Why Does Zoomlion Lead the Industry?

Next: Qunfeng Machinery invites you to the 133rd Canton Fair!