April 07, 2023
Senior Service Engineer of Sany Group,Tan Liang,Be respectfully called by colleagues“Master Tan”。If Construction Machinery Has a Pulse,Then he is the old doctor of traditional Chinese medicine who feels the pulse.。
Since 2008, he joined Wuhan Zhongxianghe Pumping Road Business Department.,“Master Tan”Engaged in marketing services for 15 years。He is a modest man,But it is very harsh on technical issues.,Never let go of any technical detail.。
In recent years,Sany Group's Digital and Intelligent Service Transformation Surges,It also gives every Trinity a new mission.。
The second half of 2022,Tan Liang, as a service expert, was seconded to the Board of Directors to participate in the digital service project of Sany Group.。
His mission is to complete the compilation of basic data of man-hour automation and the standardization of fault information in the knowledge map of after-sales maintenance.,Will be an offline service story.,Become standard data on a row of lines.,Enabling first-line service maintenance。
Initial stage of the project,Due to lack of understanding of the project,The knowledge reserve is insufficient,Resulting in a slow overall progress。But Tan Liang insisted on learning.,Ask if you don't understand.,Team support plus individual effort,As well as 15 years of familiarity with the professional field.,He quickly became an outstanding player in the field of digital intelligence.“New people”。
Less than half a year.,Tan Liang independent output fault standard field 3100 lines,Upload 1200 fault cases,And support 100 models inAPPRun online,Contributed to the successful conclusion of the project。
With outstanding performance,And the transformation in the field of digital intelligence.,At this year's March 1st commendation meeting.,Tan Liang won the award“Excellent Service Engineer of Sany Group in 2022”Honor。
Receive flowers and medals.,He said,“From the mountain to the road,From traditional debugging to technology empowerment,Thanks to the company's cultivation.,I've been able to make progress for so many years.。”
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