Beautiful and Rich Xinjiang，It is the main route of the ancient Silk Road.，The unique exotic customs are fascinating.；Nowadays，With the outward transportation of coal resources in Xinjiang，This beautiful and secret place also glows with new charm.。In recent years，With our country“Coal is transported from Xinjiang”Expansion of scale，In order to ensure the rational supply of national energy，Trucks drove into Xinjiang day and night.，On the premise of ensuring the smooth transportation of resources, we should explore opportunities to create wealth.。However，Northwest China is sparsely populated.，“Black gold”The desolation and desolation of the few people along the transportation line also deter many drivers.。As a leader in the commercial Vehicle industry，Sinotruk not only provides first-class transportation equipment for card friends，Also aimed at“Coal is transported from Xinjiang”Formulate exclusive service guarantee scheme，Let Card Friends Brave the Great Northwest with More Confidence。
Service radius of 50 kilometers, a phone call immediately.“Relatives”
Northwest China is mostly sandy beach and Gobi.，It is sparsely populated，Once the Vehicle breaks down，There is no village in front，There is no shop behind.，It will have a greater impact on the transportation cycle of Vehicles and the psychology of card friends.。In order to ensure“Coal is transported from Xinjiang”Smooth transportation and guarantee the daily life of card friends.，Sinotruk has conducted in-depth research，Will“Hami Naomao Lake－Guazhou－Jia Guan－Zhangye－Central defender-Yinchuan－Wuhai－Baotou”It is set as the key service line for coal transportation from Xinjiang.，On the original basis, Balikun County in Xinjiang was added along the way.、Naomao Lake, Xinjiang、Liuyuan, Gansu、Qiaowan, Gansu、Gansu Yumen and other fast repair stations，Achieve full coverage of service network，Shorten the service radius to 50 km，Do it“Near hydrolysis and near thirst”，Even vehicles arrive at Yiwu County at the northern foot of the Tianshan Mountains, which is rarely visited by pedestrians.，“Relatives”Also on call.。
To improve the quality of service，Sinotruk is aimed at“Coal is transported from Xinjiang”Carry out exclusive training at service stations along the way，Train top technical soldiers，Build an elite service team of ten thousand people；Jointly with Weichai Power to establish a coal Truck service guarantee team，Direct technical support to the main service stations of the coal line，Set up a technical analysis team for difficult problems，Improve service efficiency。In terms of spare parts，Establishment of three-level accessories guarantee system for coal transportation line，Increase the cost of pre-cast accessories，Linkage Weichai to 14 service stations、3 central warehouses increase pre-investment；The spare parts reserve of 10 spare parts centers along the way exceeds 100 million yuan.，Fully meet the urgent needs of customers。
Ten Preferential Service Policies, Full Dimension, Worry-free Car Use
For the better.“Coal is transported from Xinjiang”The worries of customers，Ten Exclusive Service Policies Customized by Sinotruk，Build“Perfect in every way”The car experience.。
Privilege 1——Extra long warranty：Sinotruk coal Truck customers can enjoy 4-year warranty for core components of the three major assemblies, unlimited mileage and ultra-long warranty.；
Privilege 2——Free man-hour fee for one million kilometers：China VI after-treatment system warranty parts for 7 years/One million kilometers（Whichever comes first）Free of charge for working hours；
Privilege 3——Send the filter element for life：Complete the first maintenance of the engine at the Sinotruk Service Station，Carry out regular engine maintenance as required.，Complimentary original engine oil filter；
Exclusive Service 4——Free dust removal：Within 6 months of vehicle operation，For blocked conditions，Free post-treatment and dust removal for customers' vehicles；
Privilege 5——Wisdom empowerment：The system automatically pushes the fault code of the service station after the customer reports a repair，Assist the service station in rapid diagnosis，Improve the timely rate of fault repair；
Exclusive Service 6——Heart-warming meal：Warm meals are provided to customers free of charge when they enter the station and go out for rescue services during meal time.，Welcome card friends“Have a meal”Pull in；
Exclusive Service 7——Unconditional on-site service：After the vehicle has been marked by the system，Enjoy unconditional door-to-door service， “Relatives”Care zero distance；
Exclusive Service 8——VIPCustomer service：After the system is marked，400 for repair and enjoymentVIPCustomer Priority Dispatch Service；
Exclusive Service 9——Non-stop service：During the warranty period, the vehicle is out of service due to quality reasons and cannot be repaired and completed within 24 hours.，Alternative car service available，Guarantee the timeliness of operation；
Exclusive Service 10：Overtime compensation：Repair and completion of general faults within 24 hours，Completed in 72 hours for major and difficult faults，A subsidy of 1000 yuan will be given every day.（Not overlapping with the ninth service）。
In addition to the exclusive top ten exclusive service policies，Sinotruk also actively carries out active care services.，Introduction of winter maintenance tips、Carry out proactive preventive maintenance for typical batch failures based on big data、400 special return visit to track the use of vehicles，Green pass card available、Insurance inspection and other services，Provide convenience for customers。
The northwest desolate heart is not cold “Relatives”Service warms the heart
In order to boost national economic construction、Guarantee the supply of people's livelihood，Card friends travel all over the country“Black gold”Long road of transportation，Guarding the family and society in the wind and rain。However，Card friends who often rush on the road often can't eat well.、Can't sleep well，In order to ensure that the goods are delivered on time,，I can't even wash my face for days.。
Sinotruk is building hard-core product strength、Give back to customers with high value.，It has also carried out many warm-hearted actions to help card friends travel without worry.。During the epidemic，Provide three meals and epidemic prevention materials for coal transport customers free of charge，And“Relatives”Fight the epidemic with one heart；November 2022，Northwest China Encountered Strong Cold Air，Sinotruk provides free diesel and cold-proof materials for customers stranded at high speed.，Speed up active rescue，Get“Relatives”Thumbs up；Peak period of coal transportation during Spring Festival，Take the initiative to visit“Coal is transported from Xinjiang”Customer，Give a big gift package for the Spring Festival，And a heartwarming New Year's Eve dinner on New Year's Eve.，And“Relatives”Celebrate the New Year together……Nowadays，Along the special line for transporting coal，Sinotruk also provides free temporary rest beds for customers.，Free laundry service, etc.，It is really intimate and carefree.，In the desolate northwest，To create a warm-hearted post station on the coal transportation road for customers。
Conclusion：With“Coal is transported from Xinjiang”The scale of transportation is getting larger and larger.，Sinotruk's escort efforts are also continuing to increase.，With meticulous care“Family service”Help in an all-round way“Coal is transported from Xinjiang”The card friends are carefree and prosperous.“Black Gold Road”。
