Lovol Service Touching People Story | Always Think of Customers

March 24, 2023

Revo Service All for youTop Ten Service Touching PeopleIssue 5

Jiang Song is a service worker in Jinan, Shandong Province.，In the past 10 years，He has been working hard to stick to his post.。If there is one word to describe him, it is.“Really”，Always thinking about how to serve customers better.，How can we make customers more satisfied?，How can we seek more benefits for customers?。

Jiang Song is forFL980K-HSTHandover for preparation

Once a strategic customer, Boss Zhu, had some minor problems with a small part of his car.，Although the warranty period has already expired.，But Master Jiang took the initiative to apply for a discount replacement for the customer.，Boss Zhu said：“Although this is a very small thing.，But some time ago, another brand of car had the same problem.，They directly said that this piece was insured and our company did not care about it. If you change it, you will pay for it yourself.。At the same time, it is spending money，This attitude gives me a bad taste.。”On another occasion, Boss Zhu's equipment was shut down at 10 P. M. because of the operator's misoperation.，Because it is the peak production season.，The equipment does not shut down for almost 24 hours.，Without saying a word, Master Jiang drove from home to the customer's construction site.，The car was repaired that night.。

January 2023，With excellent service technology and customer support，Jiang Song is here“Moving Power Wo as an Example”Stand out in the selection，Become one of the top ten service moving figures of Lovol Heavy Industries in 2022。He said：“Satisfaction has only a beginning and no end.。There is no end to service。”

Jiang Song is a microcosm of our front-line service personnel in the world.，Will“Speaking of、Do it、More thoughtful”The service concept is carried out in every service process.，Really think about the customer。

There are many more stories，We'll see you next time……

Previous: Lovol Product Recommendation | FR600F-HD Crushing Pioneer First Choice for Wealth Creation

Next: Focus! Highway Doctors Appear at "2023 China Municipal Innovation and Development Forum"