March 24, 2023
Drizzle sends money
Vegetation is reborn
Recently,In the continuous drizzle,XCMG Aerial Work Platform Wuhan Qingtian Yizhu Service Guarantee Center witnessed by more than 100 people from Hubei Gaoji,Formally established。
After-market service guarantee for XCMG High Machinery,Add the Hardcore Fortress,Opening China's High-Tech Industry Sector,New pattern of post-market regional construction。
1
Strong alliance |“Fish and fish are taught together”
A long time,XCMG Fire Fighting and Wuhan Qingtian Yizhu,Based on the regional market,Continuously promote the construction of service guarantee system,Intensive cultivation,Full coordination,Continuously strengthen and enhance service capabilities。
After the official opening of Wuhan Service Guarantee Center,The two sides will jointly carry outMaintenance services、Service guidance、Spare parts are moved forward、Skills training、Used car remanufacturingWait for business,Help local customers to improve their self-insurance service capabilities,For customers“Fish and fish are taught together”,Build an industry benchmark。
2
See small things and know small things
This time,Establishment of Wuhan Qingtian Yizhu Service Guarantee Center,It's Xugong Fire Fighting“Market-centered,Driven by customer needs”A model of practical work,More Xugong“Think what the user thinks,Be anxious for the user”A microcosm of。
Over the years,XCMG Aerial Work Platform focuses on providing customers with safe and reliable products.,Continuous development of the post-market,Always committed to providing users with intimate services throughout the life cycle、Value service and quality service。
Especially since last year.,XCMG Fire Fighting Co., Ltd. increased the number of replacement service Vehicles、Strengthen the layout of after-market outlets、Improve the regional spare parts warehouse、Strengthen the training of skilled service team and other measures simultaneously.,Focus on user experience,Continuously improve service efficiency and quality。
7*24 hours standby,Round-the-clock response to customer calls。With all-round support,Put your heart into it,Continuously expand the value chain of the whole process of product service,Solve the worries of users。
At present,XCMG Aerial Work Platform 2023 Service Wanlihang Activity is in full swing,Just 20 days.,Already in Zhengzhou、Beijing、Hangzhou、Shanghai and other places have carried out several rounds of service visits.。Customer-centric,Through product maintenance、Technical exchange、Skills training and other forms,Dig deep and solve customer pain points,Promote product quality improvement,Received unanimous praise from users。
With heart and soul Harder. Harder
Listen to your users Deliver service care
Solve user pain points
“Body and soul”Lead
High Machinery Industry Service Gold Standard
XCMG is always on the move.
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