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"Warm Spring" Qilu! XCMG Excavator Value Service Helps Customers Start Work Efficiently

March 10, 2023

The spring breeze brings warmth,The mine is full of love。Since February 6XCMG Excavator Spring Warm Mine Patrol Inspection ActivitySince the launch,XCMG Special Service Team Waves Flag to Expedition,Go to their respective war zones with full enthusiasm and professional service。Inspection of more than 5000 key equipment、National IV Special Enabling Training、Mine Management Master Complete Product Experience……A game to“Ensure that customers can start work without worry”Targeted service activities are in full swing.!

Professional patrol inspection,Help customers start work efficiently

Early March,XCMG Excavator Spring Warm Mine Service Inspection Team Comes to Shandong,XCMG ExcavatorProvincial levelTOPTop 10 customers——Shandong Runchu Machinery Equipment Co., Ltd. brings all-round inspection service。
9 a.m,More than 10 service engineers arrived at a high-speed project site in Zibo,Construction site,13 XCMG large-tonnage excavatorsIt is busy in a tense and orderly way.。As the new track of the fourth country“Innovator”,XugongXE600GKIt has become a star product in the mining area.,Since entering the mine at the end of last year,It is highly recognized by users for its excellent mining efficiency and stable performance.。

To ensure the efficient and safe operation of the equipment,XCMG service engineers shall strictly implement the followingUPADPhysical examination of complete machine performance、Fuel quality sampling inspection、Cab cleaning, etc.20 items of inspection“Standard action”,The system checks the field equipment one by one.。At the same time,The service engineer also checked two.GA series of excavators have carried out key investigations and special inspections.,Full inspection of job data,And carry out for the operatorNational IV Special Enabling Training,Improve control ability and maintenance level,Help customers start work efficiently。   

Runchu machinery and equipment management director, Mr. Gao Xiaozhi, commented.:“XCMG equipment is reliable and durable,Especially, the efficiency of crushing operation is very high.,The service team acts with discipline.、Service was efficient,Provide professional guarantee for our mine construction!”

During equipment shutdown for maintenance,XCMG service engineers also conducted in-depth technical exchanges with drivers.,It also provides guidance and training for each operator's operating habits.,Standardized operation of equipment、Professional demonstration of maintenance matters。From Hardware to Software,From equipment to personnel,Comprehensive upgrade of XCMG services,Escort stable production for customers。

Zero distance in the mine,Open a new chapter of mine services

To ensure the timeliness and efficiency of mine services,Profound practiceXugong“520”Mine Service Standards,XCMG Excavator was specially established in Runchu Machinery Project Department.Mine Service Station,The professional service engineers of XCMG are stationed in the mine.,Provide for customers7*24HTechnical guidance and professional services,Make every effort to ensure efficient operation of equipment。

“Major、Dedication、Diligence!” Mr. Shang Jiancheng, the service director of Runchu Machinery, spoke highly of XCMG's excavator service team.,“Cooperation since 2018,The 65 excavators purchased by Runchu Machinery are all from Xugong.,Our development is inseparable from the support of XCMG equipment.,It is also inseparable from the guarantee of XCMG's professional services.。”

Living in Zibo with Qilu,It is located in East China and shines in China.。Qiludadi's mine is just a microcosm of XCMG's first service brand value.。A service expedition,The mission will be achieved again and again,Converge into XCMG excavator“Guard with all your heart·Worry-free for life”A firm commitment。Xugong“Spring warms the mine”The service story is still playing out in the north and south of the Yangtze River.,This journey of providing value-added services to customers is writing a new chapter.!

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