Shantui service is fast, accurate, steady and ruthless! Strive to ensure the start of the customer season

The journey of 2023 has begun.，In the New Year，Shantui always regards improving the quality of customer service as the main goal of the enterprise.，Adhere to“Customer satisfaction is our aim”The concept of service，Stick to it“Quick, accurate, steady and ruthless”The principle of service，Quickly respond to customer demands，Accurately solve customer problems。

▌Recently，Shantui Service Hotline received an emergency call from a construction site in Yunnan.，Urgent need for factory support。It is understood that，The project is the largest industrial construction project in Yunnan Province.，More than 50 Shantui Bulldozers have been put into the project，Together with Shantui, there are more than 200 other types of equipment.。

▌Shantui responds quickly to customers' demands，Coordinate the elite troops of all parties，Organize a special service team including top product experts and capable service personnel in the shortest time.，Fly directly to the city where the project is located on the same day.，Go to the construction site immediately after landing.。Come to the project site，The members of Shantui Service Team have no time to eat, so they perform their duties.，Put yourself into intense work.。

▌Through a comprehensive investigation of the field equipment，The service team found out the current situation of the field equipment in the shortest time.。Therefore，The Shantui expert team immediately contacted the local service personnel.，Through the perfect service system of Shantui，Quickly allocate all kinds of resources。In the time of waiting，Shantui expert team has been waiting at the customer's site.，Race against the clock、An all-night service job。At the same time, in order to ensure the smooth progress of the project construction，Shantui has set up a special service team for the project.，Members including experts and service personnel，All stationed at the construction site，Provide nanny-style service to customers。

▌Quickly respond to customer demands，Accurately solve customer problems，This service can be described as a perfect practice of what isShantui service“Quick, accurate, steady and ruthless”The idea of，The construction side of the project also praised the efficient work of Shantui service personnel.。

▌No sleep, no rest，Stick to it for a night，It is a belief in responsibility.，It is also an attitude towards users.。Shan Tui，The moment will be“Customer satisfaction is our aim”Keep your core values in mind.，A New Year，Shantui will improve service quality with greater energy，So as to ensure that every customer's car is worry-free.，Hand in hand with customers，Towards a win-win situation！

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