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Rebirth of Service, Opening of Taikaiying Xinjiang Service Wanlihang Activity

March 02, 2023

Xinjiang in early March,The breath of spring is still shallow,But the glacier is waking up.,All things look forward to new life。On the mines in the north and south of Tianshan Mountains,A busy and vibrant transport fleet,The sound of the engine is still deafening,They are looking forward to 2023.,Create a new high performance again through diligent hands。

As a reliable tire partner for mine users in Xinjiang region,Taikaiying is well aware of the importance of tires to the efficiency of production and operation of users.。So,In order to thoroughly implement scenario-based insight and professional services,Starting March 2.,Taikaiying organized the largest service trip in the company's history.。

The event lasted more than 10 days.,Team members involved in the business、Service、Research and development、Marketing and other departments,The total number reached 10.,The service covers 15 fleets of 9 major customers.,The total mileage is expected to exceed 3000 kilometers.。

Before the event begins,Taikaiying Xinjiang Office Communicates with Users in Advance,Preliminary understanding of the user's service needs。Full of expectations, the Taikaiying team members are filled with passion from inside to outside.,Uniformly dressed and standardized toolbox,It highlights the professionalism and strength of Taikaiying people.。Serve customers with enthusiasm,Will certainly gain the trust of customers,This is the firm belief that the team members can continue to provide professional services to users for many years.,It is also the original intention of this Wanlihang activity.。

“Team up, over,Set out!”With an order,Team members of Service Wanlihang wearing uniform Taikaiying stormtrooper uniforms,Officially opened the journey of serving thousands of miles.。

“Xinjiang has a vast territory,Our product users are also very widely distributed.,In the past, the service was inevitably not timely.,Even omissions.。So,The purpose of our trip is to focus on finding and solving the problems that users encounter in the use of tires.,If necessary,We will also carry out targeted use of the fleet on the spot.、Maintenance instruction。”Gao Lipeng, service engineer of Xinjiang Office, introduced.,“There is only one purpose.,Help users to maximize the use value of tires,Improve the production efficiency of mine users。” 

“Go to the front line,Only in this way can true knowledge come from practice.。”This is the research and development principle that Taikaiying always adheres to.,In order to practice this principle,,Taikaiying R & D engineers also participated in this service Wanlihang activity.,In addition to more efficient cooperation with the team members to fundamentally solve the user's tire use problems.,They will also take this opportunity to gain in-depth insight into the real tire use needs of different customers.,Accumulate scenario data for its subsequent product development more efficiently。

In the past 16 years of business,,Taikaiying always takes the pain point of users as the starting point.,In-depth insight into the real needs of users with meticulous services,And to provide users with professional、Worry-free all-round tire solution。Back in 2010,Taikaiying service team went to the mine、Go down the mine,It has taken the lead in raising the banner of serving thousands of miles in the industry.,Thousands of users are served,It has won the unanimous approval of users.。This Wanlihang activity,Taikaiying team will continue to take this as a requirement.,Arouse the rebirth of tire and customer productivity with the light of professional service。

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